Registered Insolvency Counsellor (Remote)

Farber Group; Golden Horseshoe; Remote; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in debt solutions is seeking a dedicated Insolvency Counsellor to join their remote team. This role is pivotal in assisting clients through their financial challenges, requiring a Registered BIA Counsellor with strong interpersonal skills and attention to detail. As part of a supportive and innovative environment, you will deliver counselling sessions, assess financial plans, and ensure an empathetic experience for clients. With a commitment to diversity and inclusion, this company fosters a culture where every team member can thrive. If you are passionate about helping others and looking for a fulfilling role, this opportunity is for you.

Benefits

Flexible work arrangements

Vacation and wellness days

Extended health and dental coverage

Virtual doctor plan

Employee Assistance Program

Company matching retirement savings plan

Financial support for professional development

Annual company events

Exclusive access to perks and discounts

Qualifications

• Registered BIA Counsellor with experience in administering counselling.
• Exceptional interpersonal and communication skills required.

Responsibilities

• Administer counselling sessions to clients as required by the BIA.
• Assess debtors’ budget plans and deliver an empathetic experience.

Skills

Registered BIA Counsellor

Interpersonal skills

Attention to detail

Computer literacy

Time management

Analytical skills

Bilingual (English and French)

Communication skills

Education

College diploma in Business Administration

Tools

Microsoft Office (Outlook, Excel, Word)

Job description

Company Information

One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt.

And now, we’re embarking on our next stage of innovation & significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals.

Join us in better serving the growing number of Canadians who are in need of help.

Position Summary

We are currently seeking an Insolvency Counsellor to join our team on a remote basis! The ideal candidate for this role will need to be a Registered BIA Counsellor with the Office of the Superintendent of Bankruptcy and have experience in administering counselling. In this role, you will work from your home, if in-person sessions are required will also support our team in the surrounding areas.

Responsibilities

• Administer first and second counselling sessions to clients as required by the BIA.
• Assess debtors’ budget plans and financial goals.
• Deliver an excellent and empathetic experience for the debtors.
• Complete counselling sessions by telephone, video and in person when required.
• Travel to other offices to meet with clients, if required.

Qualifications

• Being a registered BIA Counsellor.
• College diploma in Business Administration or a related field preferred.
• Exceptional interpersonal skills to relate with clients and liaise with team members.
• Strong attention to detail.
• High computer literacy including the ability to learn new programs and previous experience using Microsoft Office (Outlook, Excel, Word).
• Excellent time management and organizational skills.
• Strong analytical and critical thinking skills.
• Bilingual in English and French a strong asset.
• Strong verbal and written communication skills to compose various documents and speak effectively with clients, staff, and other third parties.
• Other tasks as required.

Compensation, Benefits, and Perks

To ensure we attract and retain top talent, we offer competitive compensation and benefits which we continually review and update to meet the evolving needs of our people. As a part of our team, you will receive:

• Flexible work arrangements.
• Vacation and wellness days.
• Extended health and dental coverage as well as a virtual doctor plan.
• Employee Assistance Program and mental health resources.
• Company matching retirement savings plan.
• Financial support for professional development.
• Annual company events.
• Exclusive access to perks and discounts.

Our Culture at Farber

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees and partners. We are committed to taking action and to deliver an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, and consists of staff volunteers, they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.

Farber encourages applications from all qualified candidates who represent the diversity of Canada.

• If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at [e-mail].

We thank all candidates for submitting their resume, however, only those selected for an interview will be contacted.