Regional Vice-President, Personal Banking, Western Canada

CIBC US; Edmonton; On-site; CAD 140,000 - 190,000; Full time

Benefits offered by this job

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Job summary

CIBC in Edmonton is seeking a Regional Vice-President, Personal Banking, Western Canada to lead strategy, operating model, and the differentiated client value proposition for the Personal Banking region. You will drive performance, risk management, and leadership development across markets while aligning with product and infrastructure to deliver an exceptional client experience and sustainable growth.

The role requires strong leadership, deep banking experience, and a proven ability to execute

Qualifications

• Significant senior leadership experience in Personal and Business Banking.
• Proven ability to lead large, diverse sales organizations and develop leaders in a dynamic environment.
• Experience leading strategic initiatives with accountability for execution and measurable outcomes.
• Strong understanding of technology platforms, data and AI, to improve frontline effectiveness and client experience.

Responsibilities

• Shape the Personal Banking Strategy by partnering with the Regional President to define, evolve, and execute long‑term vision and client value proposition.
• Drive business performance with oversight of high‑profile markets, delivering sustainable growth and strong risk culture.
• Inspire high‑performance leadership through coaching, feedback, and development of next‑generation talent.
• Lead national initiatives to advance enterprise priorities and ensure measurable outcomes.
• Elevate the client journey with seamless experiences and targeted marketing strategies.
• Advance frontline productivity by adopting omni‑channel, virtual, and AI-enabled capabilities.
• Strengthen collaboration across markets, communities, and banking centres to deliver integrated solutions.
• Align partners and infrastructure to reflect client needs and overarching strategic goals.
• Uphold regulatory standards with a proactive risk mindset across the team.

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

The Regional Vice-President (VP), Personal Banking, Western Canada has accountability as a member of Personal and Business Banking, Canada in determining the strategic direction, providing leadership and business management of the Personal Banking region in terms of supporting clients on their journey to achieve their ambitions, to drive high levels of performance in the areas of growth, revenue and client experience. The role contributes to execution on our client-focused strategy to build a modern, relationship oriented bank and deliver sustainable market leading performance, while championing our Purpose and helping to bring our brand to life. The Regional VP is jointly responsible with the Regional President for regional business and risk management, profitability, cost and expense management. As an organizational leader, this role champions: CIBC employee experience principles: Always professional… so our team members can excel and be their best professional self. Radically simple… so our team members can focus on what they need to do and make an impact. Genuinely caring… so our team members can feel valued for who they are and what they contribute.

CIBC leadership capabilities: Envisions the future…to innovate purposefully to create new value and harness new capabilities in order to meet the evolving needs of our diverse stakeholders. Inspires hearts and minds…to build an inclusive culture where we make bold choices, collaborate, and empower others to take chances and do what’s right for our stakeholders. Drives action and impact, together…to align with urgency around what matters, making decisions with speed and always making a real difference.

What You’ll be Doing

• Shape the Personal Banking Strategy. Partner with the Regional President, Personal Banking and senior Personal Banking leaders to define, evolve, and execute the long-term vision, operating model, and differentiated client value proposition.
• Drive Business Performance. Provide strategic oversight of a complex, high-profile markets — delivering sustainable business results, exceptional client experiences, and a strong risk and compliance culture.
• Inspire High-Performance Leadership. Cultivate a culture of accountability, continuous improvement, and inclusive leadership — investing in coaching, candid feedback, and leadership development to build the next generation of talent and connect individual roles to CIBC's enterprise ambitions.
• Lead National Strategic Initiatives. Architect and advance enterprise-wide priorities that evolve frontline roles, leadership capability, and coaching practices, while ensuring disciplined stakeholder engagement and measurable outcomes.
• Elevate the Client Journey. Champion a seamless client experience framework— supported by targeted marketing strategies that deepen engagement and accelerate growth.
• Advance frontline productivity and transformation by strengthening advice-based sales leadership and accelerating the adoption of omni-channel, virtual, and AI-enabled capabilities.
• Champion exceptional client and team member experiences by fostering a culture of continuous improvement, inclusion, accountability, and leadership excellence.
• Strengthen collaboration across markets, communities, and banking centres, bringing together partners across banking, business, investment, and wealth to deliver integrated client solutions.
• Align Partners and Infrastructure. Collaborate with product, infrastructure, and cross-functional business partners to ensure strategies, initiatives, and compensation frameworks reflect the needs of Personal Banking clients, frontline teams, and CIBC's broader strategic goals.
• Uphold Regulatory Standards. Maintain the highest standards of licensing, accreditation, and operational compliance — including CIRO-MFD requirements — while embedding a proactive risk mindset across all levels of the team.

What We’re Looking For

• Significant senior leadership experience in Personal and Business Banking, with a strong record of building trusted client relationships, leading advice-based sales, and delivering business growth.
• Exceptional people leadership capability, with experience leading large, diverse sales organizations and developing high-performing teams and leaders in a dynamic environment.
• Proven ability to lead through change, maintaining employee engagement, clear communication, and alignment to strategic priorities during periods of transformation.
• Strong business and financial acumen, including experience with strategic planning, business planning, and cost management to support sustainable growth and performance.
• Highly effective relationship builder and influencer, able to work across a complex matrix organization to drive collaboration, alignment, and results without direct authority.
• Outstanding communication skills, with the ability to communicate effectively up, down, and across the organization and turn strategic intent into clear, actionable priorities.
• Strong client and market orientation, with the ability to leverage market insights, evolving client needs, and competitive dynamics to strengthen the client value proposition and business strategy.
• Experience leading strategic initiatives with accountability for execution, stakeholder management, risk management, and delivery of measurable business outcomes.
• Strong understanding of technology platforms, operational processes, data, and AI, with the ability to influence improvements that enhance frontline effectiveness and the client experience.
• Community-minded and externally credible, with the presence and judgment to represent CIBC with clients, partners, regulators, government, and community stakeholders.
• Demonstrated commitment to risk management, regulatory compliance, and stewardship, with the ability to embed strong controls, governance, and disciplined business practices across a large team.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location AB-Edmonton-10348-103 Street NW Employment Type Regular Weekly Hours 37.5 Skills Banking

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.