Regional Supervisor of Homecare, Continuing Care

gov; Yellowknife; On-site; CAD 96,000 - 116,000; Full time

Job summary

A governmental health authority in Yellowknife seeks a Regional Supervisor of Homecare, Continuing Care. This role involves overseeing personal support services, managing operations, and mentoring staff. Candidates require an LPN certification, experience in home healthcare, and strong leadership skills. The position offers a competitive salary and full-time employment with a focus on improving client well-being.

Qualifications

• Minimum three (3) years of recent LPN experience in a home or community healthcare setting.
• Minimum two (2) years of recent supervisory experience in a clinical or care environment.
• Current CPR and First Aid certifications (maintained annually).

Responsibilities

• Leads the planning, delivery, and evaluation of the Personal Support Program.
• Supervises PSWs including hiring, orientation, scheduling, and performance evaluations.
• Triages client referrals and oversees care plans.

Skills

Leadership skills

Organizational skills

Mentorship skills

Knowledge of home and community care best practices

Communication proficiency

Education

Licensed Practical Nursing (LPN) Certificate

Job description

Regional Supervisor of Homecare, Continuing Care

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Regional Supervisor of Homecare, Continuing Care

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Government of Northwest Territories provided pay range

This range is provided by Government of Northwest Territories. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$96,876.00 / yr - CA$115,733.00 / yr

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Department Information

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

Job Overview

The Regional Supervisor of Homecare, Continuing Care is responsible for overseeing the delivery and quality of personal support services for clients in the Yellowknife Region, under the Northwest Territories Health and Social Services Authority (NTHSSA). This role provides a balanced mix of direct fieldwork and administrative leadership, with approximately 50% of the workday spent in clients¿ homes. The Supervisor leads and mentors Personal Support Workers (PSWs), manages daily operations, coordinates individualized care planning, and drives continuous quality improvement to support client well-being and independence.

Key Responsibilities

• Leads the planning, delivery, and evaluation of the Personal Support Program. Oversees resource allocation, statistical reporting, and clinical service protocols to ensure effective, client-focused care delivery.
• Supervises PSWs including hiring, orientation, scheduling, and performance evaluations. Provides coaching, mentorship, and support for ongoing skill development and competency maintenance.
• Triages client referrals, oversees care plans, and ensures regular client reassessments. Facilitates interdisciplinary collaboration and supports families in achieving optimal care outcomes.
• Conducts program and service audits, develops improvement plans, and ensures compliance with accreditation and territorial standards. Supports the collection and analysis of feedback to enhance client experiences.
• Coordinates and promotes professional development opportunities for PSWs. Leads in-house training, supports student placements, and collaborates on curriculum development to meet care standards.
• Liaises with health departments, community agencies, and external partners to align services and advocate for client needs. Participates in planning initiatives, strategic working groups, and quality improvement committees.

Key Qualifications and Equivalencies

Education and Experience

Licensed Practical Nursing (LPN) Certificate.

Minimum three (3) years of recent LPN experience in a home or community healthcare setting.

Minimum two (2) years of recent supervisory experience in a clinical or care environment.

Certifications

Current CPR and First Aid (maintained annually).

Eligibility for registration with the Canadian Council for Practical Nurse

Regulators (CCPNR) in the Northwest Territories.

Knowledge and Skills

Strong leadership, organizational, and mentorship skills.

Knowledge of home and community care best practices, client-centered care, and interdisciplinary teamwork.

Culturally responsive care, conflict resolution, and communication proficiency.

GNWT Inquiries

Inquiries Only : Health Recruitment

Department of Finance

Government of the Northwest Territories

YELLOWKNIFE CENTRE 5TH FLOOR

BOX 1320 YELLOWKNIFE NT X1A 2L9

Tel [phone] Extension 14106

Fax [phone]

[e-mail]

Note : If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Health Care Provider

Industries

Hospitals and Health Care, Public Health, and Retail Pharmacies

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