Regional Service Line Leader, Construction Contracts

RPMGlobal; Ottawa; On-site; CAD 130,000 - 175,000; Full time

Job summary

Defence Construction Canada (DCC) seeks an experienced contract management leader to oversee regional delivery of contract management and technical services for a large P3 program. You will provide strategic leadership, oversee change and risk management, and guide client-partner relationships across NSR.

The role emphasizes leadership, project delivery expertise, quality control, and continuous improvement, with travel within the NSR and engagement with national service lines and industry

Qualifications

• Experience in contract management within construction, infrastructure, engineering, or facilities environments.
• Experience managing complex contracts, claims, disputes, and contractual risk.
• Construction project delivery and procurement practices.
• Quality management and compliance programs.
• Health and safety management and industrial security requirements.
• Leading teams and mentoring technical professionals.
• Building relationships with clients, contractors, consultants, and stakeholders.
• Supporting organizational change and continuous improvement initiatives.

Responsibilities

• Lead regional service delivery and contract management across the program.
• Provide contract management authority and oversight for complex construction, professional services, facilities maintenance, energy performance, maintenance services, and P3 contracts.
• Support contract administration activities including change management, claims management, dispute resolution, risk management, financial management, and schedule management.
• Provide strategic advice and guidance to senior Client-Partners and stakeholders.
• Support litigation matters and communications with sureties and insurers related to contract issues.
• Guide project teams on contract management best practices and service delivery standards.
• Oversee construction technical services including commissioning, operational health and safety, and industrial security.
• Lead regional quality management activities and quality verifications.
• Monitor service delivery standards and ensure compliance with corporate policies, procedures, and Client-Partner requirements.
• Identify, assess, and manage service line risks and report on mitigation strategies.
• Support the development and implementation of quality improvement initiatives.
• Ensure regional service delivery achieves established performance indicators.
• Deliver service line training and manage regional training initiatives.
• Support the development and implementation of national service line programs, policies, and procedures.
• Contribute to budgeting, business planning, and resource allocation activities.
• Prepare presentations and represent DCC at internal, Client-Partner, and industry events.
• Lead regional service line initiatives and continuous improvement activities.
• Promote knowledge sharing and consistent application of contract management practices.
• Build and maintain strong relationships with Client-Partners, industry representatives, stakeholders, and internal teams.
• Support communication and collaboration between regional and national service line leaders.
• Provide technical guidance and functional leadership to employees and project teams.
• Coach, mentor, and develop team members.
• May supervise employees and manage performance, workload planning, and resource allocation.
• Support recruitment activities, including evaluating the technical capabilities of candidates.

Skills

Contract management

Construction knowledge

Project delivery

Risk management

Leadership

Communication

Stakeholder management

Problem solving

Report writing

Procurement knowledge

Financial management

Education

Engineering/architectural degree

Job description

Defence Construction Canada (DCC) seeks an experienced contract management leader to oversee regional delivery of contract management and technical services for a large P3 program. You will provide strategic leadership, oversee change and risk management, and guide client-partner relationships across NSR.

The role emphasizes leadership, project delivery expertise, quality control, and continuous improvement, with travel within the NSR and engagement with national service lines and industry