Regional Sales Manager / Le directeur rgional des ventes

Samson Controls Inc.; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading industrial automation firm is seeking a Regional Sales Manager to drive sales in Canada. The ideal candidate will have 2+ years of experience in process automation sales, strong customer service orientation, and excellent communication skills. Responsibilities include managing customer interactions, conducting cold calls, and collaborating with sales partners, with travel expectations of 30-50%. A post-secondary degree is preferred.

Qualifications

• 2+ years experience in Industrial or Process Automation sales.
• Experience with cold calling and prospecting for 2+ years.
• Ability to manage sales cycles between 6 weeks and 2 years.

Responsibilities

• Provide Excellent Customer Service, communicate with customers.
• Conduct sales activities like cold calling and organizing Lunch and Learns.
• Collaborate with sales partners and provide technical support.

Skills

Customer service orientation

Problem-solving skills

Excellent communication

Organizational skills

Detail-oriented

Teamwork

Education

Post-secondary degree or diploma

Tools

CRM software

MS Office

Job description

Overview

Job Description

The Regional Sales Manager owns all sales activities within the defined region of responsibility and is the key to developing, strengthening and maintaining customer relationships. This includes holding face-to-face customer interactions, facilitating lunch and learns, resolving customer service issues, following up on quotation activities, as well as using understanding of the customer applications and requirements. Reporting to the President & CEO, the Regional Sales Manager is responsible for selling the full range of products to achieve targets in their region and carrying out business plans in line with corporate strategy. The role interacts with and supports the sales channel operating within the region and liaises with internal team members to pursue customer service excellence.

About SAMSON: Established in 1907, SAMSON AG is a leader in control valves for industrial process automation. We employ over 4,300 people worldwide and operate in more than 50 countries through 62 independent subsidiaries and 79 engineering and sales offices to provide local sales and service. Our product portfolio includes valves, actuators and accessories designed to meet customer requirements with a focus on safety, reliability and performance. We are an Equal Opportunity Employer and value a diverse work environment.

Location details, travel expectations, and work environment are described below to reflect typical conditions for this role.

Responsibilities

• Provide Customer Service Excellence: Communicate directly and proactively with customers and partners.
• Sales activities: Cold call, prospect and qualify companies within the defined region.
• Track all customer communications in the CRM program.
• Organize Lunch and Learns as required and attend customer visits scheduled by the sales channel.
• Follow up on all quotations over $10,000 CAD directly or in collaboration with the sales channel.
• Attend webinars, meetings and training; complete expense claims monthly.
• Collaborate with sales channel partners to enhance regional coverage and plan territory coverage efficiently.
• Provide technical support with documentation, drawings, customer training, site visits and demonstrations.
• Adhere to OHSA, company policies and safety practices; comply with SAMSON quality standards.
• Participate in all required training and perform other duties as assigned by management.

Qualifications

• Prior experience in Industrial or Process Automation sales (2+ years).
• Prior experience with cold calling and prospecting (2+ years).
• Experience managing sales cycles between 6 weeks and 2 years.
• Experience managing a defined region and using a CRM for all customer interactions.
• Energetic self-starter with the ability to achieve challenging objectives and think creatively.
• Excellent verbal and written communication in English; French is an asset; strong report writing skills.
• Strong customer service orientation, problem-solving skills and adaptability to manage conflicts and change.
• Detail-oriented with analytical ability and innovative problem-solving.
• Strong presentation skills and MS Office proficiency; ability to work in a team.
• Strong organizational skills to handle occasional heavy workloads and multitask.
• Post-secondary degree or diploma or equivalent experience.

Work Environment and Logistics

Description of work environment: Home office, office, and visits to customer operations or production facilities.

Amount of Travel: 30-50% day trips away from the office within Canada; 20-30% overnight trips within Canada.

Work Schedule: 8:30 am to 5:00 pm, hours may vary based on sales activities.

About SAMSON and EEO

SAMSON is an equal opportunity employer. We do not discriminate in recruitment, hiring, training, promotion or any employment practices based on race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, marital status, disability, or any other legally protected factors.

Additional Information

We appreciate all applicants; only those whose qualifications align with the requirements will be contacted. If you do not hear from us, it does not necessarily mean you were not selected; we may pursue other candidates who better meet our current needs. We encourage you to monitor for future openings. Remote work considerations are subject to business needs.