Regional Sales & Service Representative

About Staffing Ltd.; Calgary; Remote; CAD 55,000; Full time

Job summary

An established industry leader in construction and waterproofing is seeking a Regional Sales & Service Representative. This exciting role involves providing on-site technical support, conducting product demonstrations, and building strong relationships with contractors and retailers. The ideal candidate will have a solid sales background, excellent problem-solving skills, and a passion for customer satisfaction. Join a dynamic team dedicated to innovation and excellence in customer service, and enjoy a competitive salary along with travel opportunities. If you're ready to make an impact in a thriving industry, this position is for you!

Benefits

Car allowance of $300 per month

Company credit card for gas and travel expenses

Qualifications

• 2+ years in sales or technical support roles, preferably in construction or flooring.
• Strong interpersonal skills and ability to troubleshoot technical issues effectively.

Responsibilities

• Provide on-site training and technical support to contractors and retailers.
• Conduct product demonstrations and assist with troubleshooting installation issues.
• Update CRM system with relevant customer information and feedback.

Skills

Presentation Skills

Public Speaking

Organizational Skills

Time Management

Technical Troubleshooting

Relationship Building

Detail-oriented

Education

Diploma or Degree in Business

Diploma or Degree in Sales

Diploma or Degree in Construction

Tools

Customer Relationship Management (CRM) system

Job description

Connecting you to Sales/Business Development jobs in Calgary, Alberta!

About Staffing is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.

We have partnered with a leading manufacturer in the construction and waterproofing industry to support them in the recruitment process to find their next Regional Sales & Service Representative.

Job ID: 42742

Job Type: Direct Hire

Category: Sales/Business Development

Location: Calgary, Alberta

Our client is an industry leader in manufacturing high-quality dimpled membranes used for flooring underlayment, tile installations, and foundation waterproofing. Their products are sold through major retailers and are trusted by contractors and homeowners alike. Committed to innovation, customer support, and technical expertise, they continue to expand their market presence across Western Canada.

This position is responsible for providing on-site technical support, training, and product demonstrations to retailers, contractors, and end users.

The ideal candidate will have a strong background in sales, construction, flooring, or waterproofing, combined with excellent interpersonal and problem-solving skills. If you are a motivated professional looking for an opportunity to work with an industry-leading company, apply today to join a team dedicated to innovation and customer satisfaction.

Duties and Responsibilities:

• Provide on-site product training and technical support to contractors, retailers, and installers.
• Conduct product demonstrations at retail locations to educate staff and customers.
• Assist in troubleshooting installation issues and recommend best practices for product applications.
• Support sales efforts by building relationships with customers and addressing product inquiries.
• Update the Customer Relationship Management (CRM) system daily with relevant information and updates.
• Report to the Sales Manager regarding customer feedback, training effectiveness, and merchandising improvements.
• Represent the company at trade shows, contractor events, and industry seminars.
• Gather feedback from the field to support product development and customer service enhancements.
• Maintain knowledge of industry trends and competitor products to provide informed recommendations.

Education:

• A diploma or degree in Business, Sales, Construction, or a related field is preferred.

Qualifications:

• Willingness to travel frequently within the assigned region.
• Ability to travel into the United States for national trade shows.
• Valid driver’s license and access to a reliable vehicle.

Experience:

• Minimum of 2 years in a sales, technical support, or construction-related role.
• Previous experience in the flooring, waterproofing, or home improvement industry is an asset.
• Experience working with contractors and retailers is highly preferred.

Skills:

• Strong presentation and public speaking abilities.
• Excellent organizational and time management skills.
• Ability to troubleshoot technical issues effectively.
• Strong relationship-building skills to foster customer loyalty.
• Detail-oriented with the ability to maintain accurate records in CRM systems.

Base Salary: $55,000 base per year +

• Car allowance of $300 per month.
• Company credit card to cover gas and travel expenses while performing job duties.

Work Hours:

• 40 hours per week

Remote Work:

• This position is remote (work from home) and requires travel and on-site work with customers.

Additional Notes:

• This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
• All applicants must be authorized to work in Canada to be considered for employment.

Equity. Diversity. Inclusion. At About Staffing, EDI has always been a business priority and is continually upheld in our business practices. The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.