Regional Receptionist - Saskatoon

Scotiabank; Saskatoon; On-site; CAD 35,000 - 48,000; Full time

Job summary

Scotiabank is seeking a Regional Receptionist in Saskatoon to greet clients, answer calls, and support regional administrators. You will manage mail, couriers, and reference files while coordinating daily office operations and basic facilities tasks in a collaborative team setting.

The role emphasizes customer focus, strong communication, and adherence to bank policies, with opportunities for professional development in a supportive environment.

Qualifications

• Three+ years of administrative/clerical experience
• Proficient with typical office software and core business processes
• Familiarity with financial services client support is a plus

Responsibilities

• Answer phones, greet clients, and manage visitor flow
• Maintain office systems including mail, couriers, and reference files
• Support facilities with equipment, security, and contingency planning
• Prepare regional reports and data extracts for management
• Coordinate meetings and client forums as required

Skills

Admin experience

RRSPs/RRIFs knowledge

Client services knowledge

Education

Business Administration diploma

Tools

MS Word

MS PowerPoint

Job description

Title: Regional Receptionist - Saskatoon

Requisition ID: 275383

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Client Administrative Services Regional team, ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role, you will:

• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Maintain office systems including but not limited to network administration, telephone and voice mail programs, reference and product files, branch library and Product & Procedures manual.
• Lead management of facilities operations as well as delivery and change management of facilities related changes
• Liaise with Facilities to support leasehold improvements, lease renewals and planned moves.
• Perform reception duties including answering the telephone, greeting clients, managing incoming & outgoing mail & courier and booking client appointments
• Complete regional reporting requests & data analysis
• Manage regional administration tasks for GIC Maturity Report/Letter Generation, Cash Report Generation and SOTI.
• Coordinate and execute on a variety of regional initiatives including seminars, Client Forums and Professional Development Days and coordinate logistics as required
• Assist with branch compliance duties including maintaining the security checklist and Business Continuity Plan.
• Participate in various regional meetings and special projects
• Liaise with external partners such as medical associations, accounting firms, etc. for regional projects
• Other administrative tasks
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.

Do you have the skills that will enable you to succeed in this role?

• Community college diploma in Business Administration or equivalent
• Three+ years’ experience in an administrative or clerical position, preferably with a financial services company
• Working knowledge or RRSPs, RRIFs, mutual funds and client services would be an asset.
• Excellent computer skills including MS Word, MS PowerPoint, and good understanding of current corporate applications.

What's in it for you?

The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers. Your career matters! You will have access to career development and progression opportunities. An inclusive working environment that encourages creativity, curiosity, and celebrates success! You will get our help to save for your future and to invest in your total wellbeing through our Scotiabank benefits** such as Performance Bonus, Employee Share Ownership Program, Pension Plan Matching, Banking Benefits, and Health Benefits from day one! You will relish work-life balance, team events, and opportunities to participate in the community.

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

MD Financial Management includes MD Financial Management Inc., MD Management Limited, MD Life Insurance Company and Scotia Wealth Insurance Services.