Regional Quality Manager

GHD; Mississauga; Hybrid; CAD 88,000 - 138,000; Full time

Job summary

GHD is seeking a Regional Quality Partner for Canada Central to drive enterprise quality initiatives and embed quality management practices across the region. The role partners with project delivery and other disciplines to improve performance and ensure ISO 9001 alignment while advancing GHD's Top Quartile objectives.

The position supports a hybrid work model across Canada Central offices, including Mississauga, with travel up to 5-10% to enable cross-site collaboration and audits.

Qualifications

• Bachelor level degree or equivalent.
• ISO 9001:2015 quality management systems knowledge.
• 10 years in a consulting/engineering/project management environment with stakeholder management.

Responsibilities

• Act as trusted advisor to embed quality culture across the organization.
• Identify opportunities to collaborate with disciplines and operations to strengthen quality culture.

Skills

Quality management

ISO 9001

Stakeholder management

Audits & reviews

Change management

Data analysis

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

Job Description

There’s no pledge more important than the one we make to look after our environment, and we’re committed to helping you do exactly that.

Join us as we strive to ensure a sustainable future for our communities and the world we live in.

Become part of our global network of skilled engineers, scientists, auditors, planners and environmental specialists, all working together to leave this world better than we found it.

Who are we looking for?

GHD has a new and exciting opportunity for a Regional Quality Partner!

We’re looking for a Regional Quality Partner, for Canada Central, to join our Quality team. The Regional Quality Partner operates within an Enterprise-wide Quality Management team and is responsible for delivering Enterprise Quality Management objectives across the Canada Central Region. Partnering with eco-region operational management and Project Delivery, this role drives the embedment of quality management principles and supports GHD’s journey towards Top Quartile business performance.

Utilizing various data sources, the Regional Quality Partner works collaboratively with Project Delivery and other discipline and operational stakeholders to identify areas for improvement and together building communications and initiatives that assist GHD in achieving its business and improvement objectives.

The role can be based in most GHD offices in any of our Canada Central locations including Waterloo, Toronto, Mississauga, Markham, Whitby, Ottawa.

Our Hybrid Work Model:

Be part of the dynamic culture! Our workplace thrives on a hybrid model, combining in-office collaboration and flexibility. Join us in office, three days a week to contribute, connect and excel in our vibrant environment.

In an ever-changing world, it requires creativity and innovation to stay ahead.

We’re seeking the curious, those who are stimulated by fresh thinking and a desire to shape our communities in new, positive ways.

As part of a truly global team, working on complex and rewarding projects, you'll be at the forefront of driving change.

See what the power of commitment can do for you!

Working with an energetic and high performing team, this position offers a variety of work and will see you

• - Acting as a trusted advisor, fostering a culture of quality and continuous improvement throughout the organization. Seeking opportunities to influence discipline and operational leaders, offering guidance and support in implementing quality practices.
• - Identifying opportunities to collaborate with connected business disciplines and operations to strengthen quality culture and further our ambition to becoming a Top Quartile performance organization.
• - Partnering with other disciplines such as project delivery, finance, HSE and client services, to integrate quality management practices across all functions.
• - Working closely with the Project Delivery function (e.g. PMO) to enhance understanding and in partnership with PMO and operations, conduct investigations into trends and findings from themed and project audits and recommend solutions for improvement.
• - Leading enterprise and regional quality initiatives, working closely with cross-functional teams to drive improvements and achieve quality objectives, promoting a culture of quality excellence and accountability.
• - Leading and coordinating local efforts to assist the maintenance of GHD’s ISO 9001 certification.
• - Presenting reports on Quality performance and continual improvement at the regional level.
• - Travel within US and Canada, as required (approximately 5-10% of the time)

What you will bring to the team:

• - Bachelor of Science (B.Sc.), Bachelor of Engineering (B.Eng.), Bachelor of Arts (B.A.), or equivalent
• - Quality Assurance qualification and knowledge of ISO 9001:2015 Quality Management Systems requirements.
• - 10 years of experience in a consulting, engineering, or project management environment with proven experience in stakeholder management and improving performance.
• - Demonstrated experience in designing, implementing, monitoring, and reporting on QMS initiatives including undertaking quality reviews and audits.
• - Working knowledge of project control procedures, SOPs, and regulations.
• - Proven relationship building, coaching, networking, and negotiation skills with an ability to influence.
• - Experience in change management with a record of effectively managing the implementation and adherence of procedures.
• - Experience in developing and delivery of internal reporting, insights, analyzing, and monitoring tools.
• - High level analytical skills, sound judgement, and decisiveness in problem solving.
• - The salary range for this position is $87,944 - $137,944 . The posted salary range represents the expected hiring range for GHD locations in its major city centres. Ranges may vary for positions in other locations. At GHD, base salary is determined by your skills, experience, qualifications and work location. We are committed to offering competitive compensation and adhering to all relevant pay transparency legislation.
• - The use of artificial intelligence (AI) in recruiting is just getting started and may be used during the process to improve efficiency and fairness. Your application may be reviewed by both AI and our hiring team. While AI supports some steps through the process, all final hiring decisions are made by humans.
• - As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. Upon request, GHD will provide reasonable accommodation for applicants with disabilities throughout the recruitment and selection process.
• - This position is for an existing vacancy.