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An established industry player is seeking a Payroll Administrator to join their dynamic property management team. This pivotal role combines administrative duties with responsibilities in training and operational efficiency. The successful candidate will oversee various tasks, support property management staff, and drive process improvements. With an emphasis on leadership, communication, and problem-solving, this position offers an exciting opportunity to contribute to team objectives and enhance operational functions across the region. If you thrive in a collaborative environment and are passionate about supporting others, this role is perfect for you.
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Summary of Function:
The Regional Administrator is a key support role within the property management team, responsible for ensuring smooth operational functions across the region. This position combines administrative duties with responsibilities in training, development, evaluation, performance management, and operational efficiency enhancement. The Regional Administrator supports property management staff, from Regional Managers to Property Managers, superintendents, and site administrators, by delivering and coordinating training programs, assisting with onboarding, managing administrative tasks, and acting as a central contact for operational matters raised with the Regional Manager.
General Responsibilities:
• Serve as the main point of contact for the team to answer questions and resolve issues efficiently.
• Ensure all property management policies, procedures, and operations are effectively conducted.
• Support and lead the Residential Property Management Team, proposing process improvements.
• Contribute to team objectives through coaching and development.
• Oversee employee activities related to engagement, development, performance, and management.
• Conduct needs assessments to identify knowledge gaps and collaborate on training program development.
Skills and Qualifications:
• Strong leadership, motivation, and mentoring skills.
• Flexibility and adaptability to change.
• Problem analysis and resolution skills.
• Proficiency in Microsoft Office, with knowledge of Yardi and Payquad being advantageous.
• Excellent communication skills, both oral and written.
• Discretion in handling confidential information.
• Experience in administrative or operational support, preferably in property management.
• Organizational skills with the ability to manage multiple tasks and deadlines.
• Experience in designing and delivering training programs.
• Critical thinking and problem-solving skills.
• Ability to work independently and collaboratively.
• Attention to detail and accuracy.
• Knowledge of property management practices, local building codes, RTA, and safety regulations is beneficial.
• Financial reporting and budget tracking experience is a plus.
Other Requirements:
• Valid driver’s license.
• Flexibility to work at various locations within the regional portfolio.