Regional Operations Manager - National Immigration Support Service

Return to Life Without Barriers; Sydney; Hybrid; CAD 70,000 - 85,000; Full time

Job summary

A leading organization focused on helping refugees seeks a Regional Operations Manager for its National Immigration Support Service. This full-time role involves leading teams, ensuring compliance, and enhancing service delivery. The position offers a competitive salary, benefits, and a flexible work environment that supports work-life balance.

Benefits

Monthly rostered day off

$2000 annual meal & entertainment card

Mobile phone and laptop

Fitness passport

Ongoing training and Employee Assistance Program

Qualifications

• Significant experience in operations and team management.
• Passionate about supporting diverse communities.
• Experience managing programs for vulnerable people.

Responsibilities

• Lead and mentor Service Delivery Teams to meet requirements.
• Manage budgets and ensure service effectiveness.
• Oversee systems processes and service quality improvement.

Skills

Leadership

Budgeting

Stakeholder Management

Analysis

Education

Tertiary qualifications in Human Services or relevant field

Job description

Regional Operations Manager National Immigration Support Service (NISS)

Flexible Work Competitive Salary NFP Benefits Monthly RDO

About the Program :

At Life Without Barriers we recognise the challenges refugees and asylum seekers face in rebuilding their lives in Australia. Through our National Immigration Support Service (NISS) we offer compassionate culturally safe and traumainformed support helping individuals and families navigate complex systems and achieve their goals.

About the Role :

As Regional Operations Manager you will lead and manage Service Delivery Teams in your region ensuring operational and financial performance compliance and stakeholder relationships. This fulltime position offers options for both office ( Parramatta location ) and homebased work arrangements accommodating a balanced worklife while contributing to a vital cause.

Key Responsibilities :

• Lead and mentor Service Delivery Teams to meet legislative and contractual requirements.
• Support team growth and provide guidance on complex cases.
• Oversee systems processes and service quality improvement.
• Build strong relationships with government agencies service providers and community groups.
• Manage budgets and ensure service effectiveness.

About You :

You have significant experience in operations and team management ideally in the humanitarian sector. You are passionate about supporting diverse communities and improving client outcomes.

Required Skills & Experience :

• Tertiary qualifications in Human Services or relevant field.
• Experience managing programs for vulnerable people.
• Strong leadership budgeting and stakeholder management skills.
• Knowledge of community services policies and relevant legislation.

Benefits :

• Competitive salary $17500 vehicle allowance
• 2000 annual meal & entertainment card.
• Monthly rostered day off mobile phone and laptop.
• Fitness passport (a discounted health and fitness pass for multiple gyms nationally)
• Ongoing training Employee Assistance Program and more.

How to Apply

Include your resume and covering letter in one document click Apply and follow the prompts. For confidential enquiries including persons with disability that require application adjustments contact with the subject heading Regional Operations Manager NISS. Please note : We do not accept applications to this email.

Applications close midnight Thursday 5th of June

Required Experience :

Manager

Key Skills

Foreign Office,Analysis,Banking Operations,Corporate Finance,Manual Testing

Employment Type : Full-Time

Experience : years

Vacancy : 1

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