Regional Multi Unit Account Manager

Gordon Food Service; Winnipeg; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A leading food service provider in Winnipeg seeks a Regional Multi Unit Sales professional to develop customer relationships, ensure contract compliance, and drive sales growth. The ideal candidate will have extensive experience in outside sales, strong negotiation skills, and a background in food service distribution. Competitive benefits and a family culture are offered.

Benefits

Medical, Dental, Prescription Drug, and EAP Benefits

Full flex benefits program

Company matching RRSP

Profit Sharing

Family culture and advancement opportunities

Qualifications

• 5+ years in outside sales and customer partnering, including 2 years in a leadership role.
• Food service distribution experience is an asset.

Responsibilities

• Develop and serve Regional Multi Unit accounts as the trusted advisor.
• Build long-term customer relationships while meeting short-term objectives.
• Review monthly reports to ensure contract compliance and profitability.

Skills

Communication skills

Negotiation skills

Customer service

Time management

Problem-solving

Education

High School Diploma

Bachelor’s Degree in sales, marketing, or related field

Tools

Microsoft Office

Google Apps

Job description

A member of the Regional Multi Unit Sales team, develops and serves Regional Multi Unit accounts. As the trusted advisor for a select portfolio of Key Regional customers, maintains and grows relationships, seeks new opportunities, provides direction to administration teams, and acts as the liaison between customers and divisions. Responsible for contract compliance, sales growth, and profitability.

The successful candidate should be able to commute to the GFS Winnipeg or Calgary DC at least 4 days a week.

What We Offer :

• Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment
• Full flex benefits program
• Company matching RRSP
• Profit Sharing
• Family culture and advancement opportunities

Serves as the primary point of contact for all customer business and account-related issues. Coordinates resources to present "one face to the customer." Interacts frequently with external customers, providing an exchange of information and problem-solving techniques that align with GFS culture and business objectives. Leverages the value and expertise of GFS.

Builds long-term customer relationships while meeting short-term objectives. Schedules and facilitates account business reviews and develops action plans to meet joint account objectives.

Understanding the customer’s business and priorities

Develops account business plans that include customer and GFS objectives, implementation strategies, and promotes the customers' and GFS’ values and positions, while selling and promoting the GFS brand throughout the customer’s organization.

Coordinates and communicates strategic account activity and engages senior leadership sponsorship where appropriate. Coordinates internal account planning sessions to ensure customer success. Maintains peer relationships to share issues and ideas.

Reviews monthly reports to ensure contract compliance and profitability. Utilizes customer profitability and pricing models to negotiate agreements. Sources new products and initiates product conversions, seeking category penetration opportunities.

Participates in GPO/Customer annual conferences and tradeshows. Performs other duties as assigned.

Requires strong written, verbal, organizational, and communication skills, along with problem-solving capabilities. Must be able to multi-task, prioritize, and work independently or within a team. Customer service and time management skills are essential. Negotiation skills are necessary to bring consensus or reconcile differences.

Knowledge of principles and methods for promoting and selling products/services, including marketing strategies, product demonstrations, sales techniques, and sales control systems. Also, knowledge of principles and processes for providing customer service, including needs assessment, quality standards, and customer satisfaction evaluation.

Skills at persuading others, social perceptiveness, and creative thinking for developing new applications, ideas, or systems. Must have a desktop or laptop computer, networked printer/copier/fax, and proficiency with Microsoft Office and Google Apps.

Qualifications :

• High School Diploma (or equivalent) plus 5+ years in outside sales and customer partnering, including 2 years in a leadership role and project management.
• Food service distribution experience is an asset.
• Bachelor’s Degree in sales, marketing, or related field preferred.