Regional Multi Unit Account Manager

Gordon Food Service; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading food service company in Calgary seeks a Regional Multi Unit Sales representative to develop and maintain relationships with key customers, ensuring contract compliance and profitability. The ideal candidate has over 5 years of outside sales experience, strong negotiation skills, and a background in food service distribution. This role offers flexible benefits and career advancement opportunities.

Benefits

Medical, Dental, Prescription Drug, and EAP Benefits

FULL flex benefits program

Company matching RRSP

Profit Sharing

Family culture and advancement opportunities

Qualifications

• 5+ years of experience in outside sales and customer partnering.
• 2 years in a leadership role and project management required.
• Food service distribution experience is an asset.

Responsibilities

• Develops and serves Regional Multi Unit accounts.
• Maintains and grows relationships with Key Regional customers.
• Responsible for contract compliance, sales growth, and profitability.

Skills

Written communication

Verbal communication

Negotiation

Customer service

Problem-solving

Education

High School Diploma or equivalent

Bachelor Degree in sales, marketing or related field

Tools

Microsoft Office products

Gordon Food Service Systems

Job description

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and wehave an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Position Summary:

A member of the Regional Multi Unit Sales team, develops and serves Regional Multi Unit accounts. As the trusted advisor for a select portfolio of Key Regional customers, maintains and grows relationships, seeks new opportunities, provides direction to administration teams and is the liaison between customers and the divisions. Responsible for contract compliance, sales growth and profitability.

Location:

The successful candidate should be able to commute to the GFS Winnipeg or Calgary DC, at least 4 days a week.

What We Offer :

• Medical, Dental, Prescription Drug, and EAP Benefits after 30 days of employment

• FULL flex benefits program

• Company matching RRSP

• Profit Sharing

• Family culture and advancement opportunities

Essential Functions:

• Serves as the primary point of contact for all customer business and account related issues. Coordinates resources to present “one face to the customer.”

• Interacts frequently with external customers. Interactions should provide an exchange of information and problem solving techniques that represent GFS culture and business objectives. Leverage the value and expertise of GFS.

• Builds long-term customer relationships while meeting short-term objectives.

• Schedules and facilitates account business reviews and develop action plans to ensure joint account objectives are being met.

• Understands the customer’s business and priorities

• Develops account business plans to include customer and GFS objectives and implementation strategies, and promote the customers and GFS’ stated values and positions, while selling/promoting the GFS brand throughout the customer’s organization.

• Coordinates and communicates strategic account activity and engages senior leadership sponsorship of customers, where appropriate.

• Coordinates internal account planning sessions with their account teams to ensure the highest level of customer success.

• Maintains peer relationships in the field to share issues and ideas.

• Review monthly reports to ensure contract compliance and profitability.

• Utilize and apply customer profitability and pricing models to negotiate customer agreements.

• Sources new products and initiates product conversions. Looks for category penetration opportunities

• Participate in GPO/Customer annual conferences and Tradeshows

• Performs other duties as assigned.

Knowledge / Skills / Abilities:

• Written, verbal, organizational and communication skills as well as problem-solving capabilities.

• Ability to multi-task, prioritize and be able to work independently or within a team environment.

• Customer service and time management skills.

• Negotiation skills and the ability to bring consensus or reconcile differences.

• Knowledge of principles and methods for promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Skill at persuading others to change their minds or behavior.

• Social perceptiveness skills, being aware of others' reactions and understanding why they react as they do.

• Ability to think creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Equipment / Tools / Technology:

• Desktop or Laptop computer

• Networked printer/copier/facsimile machine

• Microsoft Office products (Word, Excel, PowerPoint, Internet Explorer)

• Google Apps (Gmail, Calendar, Docs, Drive, Sites, Groups)

• Gordon Food Service Systems

Education & Minimum Experience Requirements

• High School Diploma (or equivalent) plus 5 or more years of experience in outside sales and customer partnering, 2 years in a leadership role, project management.

• Food service distribution experience is an asset

• Bachelor Degree in sales, marketing or related field preferred

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Gordon Food Service is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to [e-mail] and use the words “Accommodation Request” in your subject line.