Regional Manager, Workplace Retirement & Savings Client Relationships

The Canada Life Assurance Company; London; Híbrido; CAD 85.000 - 135.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Education reimbursement

Health & wellness benefits

Volunteer day

Pension plan

Employee discounts

Descripción de la vacante

Canada Life is seeking a Regional Manager, Workplace Retirement & Savings Client Relationships in London, ON. This role leads a team delivering client-centric retirement and savings services with strong stakeholder engagement.

You will drive regional strategy, coach high-performing teams, and align with Sales and Operations to achieve client outcomes and growth. The position offers meaningful work, growth opportunities, and competitive compensation.

Formación

• 5+ years of experience in the Canadian insurance and/or financial industry.
• Demonstrated leadership capabilities; coaching, developing and fostering a high-performance team.
• Highly adaptable, driven to develop talent and help people be their best.
• Proven ability to create a high-energy, collaborative culture where teams thrive.
• Passion for service excellence, creating connections with clients, and making a difference.
• Track record of consistently achieving strategic business objectives.
• High emotional intelligence and ability to help influence thinking and behaviours.
• Strong understanding of Group Retirement Services and key stakeholders.
• Post-secondary education or equivalent work experience.
• Industry designations RPA and GBA are considered an asset.
• Bilingualism an asset.

Responsabilidades

• Develop and execute regional strategies to drive client retention, growth, and overall portfolio performance, while contributing to national initiatives and best practices.
• Lead, coach, and develop a high-performing team, setting clear expectations and fostering a culture of accountability, continuous improvement, and excellence.
• Provide direction and oversight to ensure consistent, high-quality delivery across client relationships, plan administration, and stakeholder support.
• Partner closely with Sales, Operations, and other regional leaders to align on client strategy, resolve complex issues, and drive business outcomes.
• Build and maintain strong relationships with key clients, consultants, and distribution partners, reinforcing Canada Life’s value proposition.
• Oversee resource planning and workload management to ensure team efficiency, scalability, and effective support of client needs.
• Act as an escalation point for complex client situations, providing guidance and ensuring timely, effective resolution.
• Represent Canada Life in the market through industry events, client engagement, and thought leadership, enhancing regional visibility and brand presence.
• Foster regional engagement and alignment, ensuring the team is connected to broader organizational priorities and direction.

Conocimientos

Leadership

Talent development

Adaptability

Service excellence

Strategic objectives

Emotional intelligence

Group Retirement Services

Bilingualism

Educación

Post-secondary education

RPA and GBA designations (asset)

Descripción del empleo

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Regional Manager, Workplace Retirement & Savings Client Relationships

Description: Base + Comm

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Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.

Be your best at Canada Life.

We are looking for a Regional Manager, Workplace Retirement & Savings Client Relationships

This role focuses on leading a team of professionals to deliver an industry-leading, client relationship focused service experience to our group retirement clients.It offers challenging and meaningful work in a fast-paced work environment, exciting opportunities with room to grow and develop, as well as a range of work day-to-day. Your motivation, creativity, and nimble decision-making skills along with internal and external partnerships will help you to meet and even exceed a variety of objectives.

What you will do

• Develop and execute regional strategies to drive client retention, growth, and overall portfolio performance, while contributing to national initiatives and best practices
• Lead, coach, and develop a high-performing team, setting clear expectations and fostering a culture of accountability, continuous improvement, and excellence
• Provide direction and oversight to ensure consistent, high-quality delivery across client relationships, plan administration, and stakeholder support
• Partner closely with Sales, Operations, and other regional leaders to align on client strategy, resolve complex issues, and drive business outcomes
• Build and maintain strong relationships with key clients, consultants, and distribution partners, reinforcing Canada Life’s value proposition
• Oversee resource planning and workload management to ensure team efficiency, scalability, and effective support of client needs
• Act as an escalation point for complex client situations, providing guidance and ensuring timely, effective resolution
• Represent Canada Life in the market through industry events, client engagement, and thought leadership, enhancing regional visibility and brand presence
• Foster regional engagement and alignment, ensuring the team is connected to broader organizational priorities and direction

What you will bring

• 5+ years of experience in the Canadian insurance and/or financial industry
• Demonstrated leadership capabilities; coaching, developing and fostering a high-performance team.
• Highly adaptable, driven to develop talent and help people be their best.
• Proven ability to create a high-energy, collaborative culture where teams thrive.
• Passion for service excellence, creating connections with clients, and making a difference
• Track record of consistently achieving strategic business objectives.

• High emotional intelligence and ability to help influence thinking and behaviours.
• Strong understanding of Group Retirement Services and key stakeholders

• Post-secondary education or equivalent work experience.
• Industry designations RPA and GBA are considered an asset.
• Bilingualism an asset.

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The base salary for this position is between $85,200 - $135,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreabout Canada Life .

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance with applicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted.

#LI-Hybrid

Requisition ID: 7476

Category: Sales and Business Development

Location: London, ON, CA Hamilton, ON, CA