Regional Manager - Lower Mainland Ref. 99820260915

Kin's Farm Market; Richmond; On-site; CAD 85,000 - 110,000; Full time

Benefits offered by this job

Profit-Sharing Bonus

Health & Dental

Health Spending Account

Paid Sick Leave

Employee Discount

Career Growth

Collaborative Culture

Job summary

Kin’s Farm Market is seeking a Regional Manager to oversee multiple Kin’s Farm Market stores in the Richmond area and coordinate with the Support Centre to enforce policies and drive profitability. You will mentor Store Managers, monitor performance, and ensure exceptional customer service while expanding our footprint.

You will lead franchise and corporate locations, conduct weekly store visits and product plan meetings, and develop strategies to grow customer traffic and store efficiency.

Qualifications

• Minimum 5 years of experience in a retail environment.
• Bachelor’s degree in business or related field.
• Able to think strategically and take action in executing our strategic plan; cares about planning, results and timelines without compromising the required standards and quality.
• Possess a strong passion and commitment to grow with the Company and take initiatives to learn, to manage and to contribute to its growth and expansion.
• Strong leadership, communication, good problem solving and decision making skills.
• Able to inspire, motivate and coach employees and cultivate teamwork; be prepared to roll up his/her sleeves to hands on managing assigned stores’ performance.
• Able to work 41.25 hours per week and work on weekends.
• Able to teach Kin’s U modules.
• Able to facilitate seminars, workshops, meetings and discussions.
• Must be a self-starter with strong initiative.

Responsibilities

• Oversee franchise stores and corporate stores; act as a business advisor and coach.
• Coach Store Managers and Assistant Store Managers across multiple locations.
• Track monthly sales and analyze store performance and income statements.
• Develop business strategies to raise customer pool and store traffic, improve profitability.
• Coordinate communication between stores and suppliers; assist with disputes when needed.
• Prepare sales reports and analyses as required; drive growth and efficiency.

Skills

Retail Leadership

Strategic Planning

Team Motivation

Communication

Problem Solving

Decision Making

Coaching

Training

Store Operations

Weekend Availability

Education

Bachelor's degree in Business

Job description

Does “inspiring a better quality of life in our communities” resonate with your values?

Then… COME AND JOIN US!!!

We are looking for a Regional Manager to join our Support Centre team!

Address: 12151 Horseshoe Way, Richmond BC V7A 4V4

Kin’s Farm Market’s success depends on the knowledge, experience and motivation of the people who work for us. This is why having a great store team is invaluable to delivering “freshness” to our customers and in turn serving the community.

Regional Manager

The Regional Manager (“RM”) manages multiple corporate stores in an assigned area. He/she acts as a go-between of the Support Centre and the assigned Kin’s Farm Market corporate chain store by communicating, carrying out and enforcing policies, procedures, practices, systems and guidelines set forth by the Company. He/she mentors and provides advice to Store Managers and Assistant Store Managers within the area and is responsible for training, coaching, store compliance, customer service experience and keep them motivated in achieving operational goals (profitability, increasing customer numbers, employee readiness, etc.) and efficiencies. The position is also responsible for activities associated with the growth and expansion of the Company.

As a Regional Manager, you will…

• Multi-store Management Duties:
  • Oversee all Kin’s Farm Market - Franchise Stores.
  • o Franchisee Supervisor
  • o Conduit for Communication
  • o Business Advisor and Coach
  • o Trainer
  • Oversee – Outlet Store(s)
  • o Provide maximum support for Outlet
  • o Track monthly sales
  • o Track document submissions
  • Oversee and manage Corporate Stores as assigned.
  • o Conduct regular stores visit,
  • o Conduct weekly Monday Morning Huddles with respective stores
  • o Monitor, guide and advise Store Managers and Assistant Store Managers to operate a Kin’s Farm Market retail store effectively
  • o Maintain the company quality and merchandising standards in order to reach optimum profitability.
  • Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing; reads Market News, Operation News and any other communication from Kin’s and implements any updates within the required time frame.
  • Study and analyze store performance reports and income statements, discuss action plan with store management to improve store performance and efficiency
  • Act as liaison between stores and suppliers; assists to distribute produce to stores according to its needs.
  • Involve in the settlement of claim disputes between Store Managers and suppliers or any other 3rd parties.
  • Prepare sales reports and/or any other forms of analyses as required from time to time.
  • Develop business strategies to raise the customer pool, expand stores’ traffic and optimize profitability.
  • The SAM must be capable of operating a store.
  • Support Operations with SOP (Standard Operating Procedures) updates.
  • Support the opening and closing of stores when needed.
  • Attend and participate in weekly Product Plan meetings.
  • Manage all people management duties related to all employees within the district.

How You Will Benefit

• Profit-Sharing Bonus (Quarterly)
• Competitive salary and benefits
• 100% coverage for Extended Health and Dental Benefits
• $300 yearly Health Care Spending Account
• 12 days Paid Sick Leave annually
• 20% discount at all Kin’s Farm Market store locations
• Continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture where collaboration is fostered

Qualifications

1. Minimum 5 years of experience in a retail environment, bachelor’s degree in business or other related field.
2. Able to think strategically and take action in executing our strategic plan; cares about planning, results and timelines without compromising the required standards and quality.
3. Possess a strong passion and commitment to grow with the Company and take initiatives to learn, to manage and to contribute to its growth and expansion.
4. Strong leadership, communication, good problem solving and decision making skills.
5. Able to inspire, motivate and coach employees and cultivate teamwork; be prepared to roll up his/her sleeves to hands on managing assigned stores’ performance.
6. Able to work 41.25 hours per week and work on weekends.
7. Able to teach Kin’s U modules.
8. Able to facilitate seminars, workshops, meetings and discussions.
9. Must be a self-starter with strong initiative.

At Kin’s Farm Market., we are fun, friendly, and family-team oriented. We offer career advancement opportunities, and of course, an employee discount!

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