Regional Manager, Laboratory Services

Island Health; Victoria; On-site; CAD 84,000 - 121,000; Full time

Job summary

Island Health in Victoria, BC, seeks a Regional Manager for Laboratory Services to oversee Pre-analytic and Analytic operations across sites. You will plan, implement, and monitor laboratory operations to meet clinical and operational needs, ensuring safety and quality.

The role requires a Master’s degree with 10+ years of healthcare leadership, plus strong communication, budget management, and collaboration with physicians and staff to support Island Health’s patient-centered care and strategic

Qualifications

• Master's degree in a relevant discipline with 10+ years of recent healthcare leadership experience.
• Proven ability to lead large, multi-site laboratory operations and strategic initiatives.
• Strong decision-making, financial stewardship, and quality improvement focus.

Responsibilities

• Lead Laboratory Medicine Services across multiple sites including Pre-analytic and Analytic areas.
• Oversee planning, budgeting, and performance evaluation to ensure quality and efficiency.
• Drive change, mentor senior operations staff, and partner with physicians and community.
• Ensure patient-centered service delivery and alignment with Island Health values.

Skills

Leadership

Communication

Budget management

Change leadership

Strategic planning

Teamwork

Education

Master's degree & 10+ years experience

Job description

Regional Manager, Laboratory Services - (237882)

Royal Jubilee Hospital (RJH) - Victoria, BC V8R 1J8 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

0800/1600

Days Off

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$60.99 - $87.67

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

No

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Director, Clinical Service Delivery, the Regional Manager is responsible for the geography (one of four: SI - VGH, SPH, RJH, CI or NI) operation and management of Laboratory Medicine Services which include: Pre-analytic services (specimen collection, preparation and transportation) and Analytic services (Core Services, Microbiology, Transfusion Medicine, Cellular Pathology and specialty testing). The Regional Manager is responsible for the planning, coordination, implementation, evaluation and monitoring of laboratory services based on strategic, clinical and operational needs, and will lead Island-wide strategic service initiatives.

The Regional Manager provides direction to the senior laboratory operations team to ensure an integrated Laboratory Medicine Service that is high quality, patient centric, affordable, sustainable and accountable. In addition this position provides direction for human resource development, financial management, quality management and liaises with other program areas to ensure lab services are meeting the needs of the community.

The Regional Manager provides leadership in managing and implementing change and ensures an environment that supports both professional practice and alignment with Island Health's culture, values and strategic direction.

QUALIFICATIONS:

Education, Training And Experience

A level of education, training & experience equivalent to a Master's degree in a relevant discipline plus ten (10) years' recent relevant experience, preferably in the health care field.

Skills And Abilities

• Demonstrated leadership ability and highly developed interpersonal problem-solving and conflict resolution skills and communication skills.
• Strong management skills, particularly in staff and budget areas.
• Demonstrated commitment to client focused services and teamwork.
• Ability to integrate administrative, professional and operational aspects of the department throughout Island Health in an effective and efficient manner.
• Ability to develop and nurture an environment where quality improvement principles are embraced and used on a continuous basis.
• Ability to work effectively with staff, physicians and community members.
• Excellent communication, interpersonal skills.