Regional Manager - Greater Ottawa Region

Dentalcorp; Ottawa; Remoto; CAD 100.000 - 120.000; Tempo pieno

Descrizione del lavoro

Dentalcorp is seeking a Regional Manager for the Greater Ottawa Region. You will lead and coach Clinic Managers and Office Managers, setting OKRs and driving patient experience, financial results, and operational excellence across multiple clinics.

This 18-month contract role is remote with regular travel within the region, reporting to the Senior Director, Operations. You bring multi-site leadership within dental/healthcare, strong financial acumen, and a track record of developing leaders

Competenze

• Experience leading multi-site operations in healthcare or dental settings.
• Strong financial acumen with budgeting, forecasting and KPI analysis.
• Excellent communication and cross-functional collaboration skills.

Mansioni

• Lead, coach, and develop Clinic Managers and Office Managers across the region.
• Set OKRs, monitor performance, and drive patient experience and care quality.
• Own regional P&L, budgeting, forecasting, and workforce optimization.
• Partner with Support Centre on programs, policies, and standards.
• Travel regularly within the Greater Ottawa Region to clinics.

Conoscenze

Leadership

Forecasting

Communication

Collaboration

Formazione

Bachelor's degree in a relevant field

Descrizione del lavoro

Regional Manager - Greater Ottawa Region### Regional Manager - Greater Ottawa RegionApply: Ottawa, Ontario: Full time: Posted Today: JR27552### **The Opportunity**We are looking for a Regional Manager to lead and support a portfolio of dental clinics in the Greater Ottawa Region. Reporting to the Senior Director, Operations, this individual will provide hands-on leadership, coaching, and strategic direction to Clinic Managers and Office Managers. As a key operational leader, you will drive performance in patient experience, financial results, operational excellence, and team engagement to ensure exceptional care delivery while supporting sustainable growth. **This is an 18-month contract position that is remote and aligned to our Toronto Support Centre, with regular travel required within the region.**### ### **Who You Are**You are an innovative, service-oriented business leader who thrives in a high-growth organization that enables the best to become even better. You bring experience in multi-site operations management, ideally within dental or healthcare, and understand how to balance performance, patient experience, and talent development. You have a growth mindset, always looking beyond the status quo to improve performance and remove barriers. You are equally comfortable collaborating cross-functionally and leading independently within your region. Driven by excellence, you take pride in developing strong leaders, optimizing operations, and delivering measurable results. * A strong leader who coaches and develops high-performing Clinic Managers* A business-minded operator with strong financial acumen and P&L understanding* A relationship builder who earns credibility with partners and clinic teams* Comfortable leading change and operating in a fast-growing, complex environment* Results-oriented, with a disciplined approach to operational execution ### **In This Role, You Will****Clinic Leadership and Team Development** * Lead, coach, and develop a team of Clinic Managers and Office Managers* Set clear performance expectations aligned to objectives and key results (OKRs)* Build leadership capability and succession strength across the region* Foster a culture of accountability and collaboration by bringing “Brilliant Together” to life across clinics and the Support Centre* Identify and develop leadership potential within clinic teams**Patient Experience and Quality of Care** * Promote a patient-centered culture that delivers consistent, high-quality care* Partner with Lead Dentists and clinical leaders to support clinical excellence initiatives* Ensure efficient appointment planning, coordination, and flow to deliver exceptional experiences* Take ownership of escalated patient concerns and support resolution as needed* Ensure ongoing compliance with regulatory requirements and provincial standards* Complete annual facility condition reports in partnership with cross-functional teams**Operational Planning and Execution** * Partner with Clinic Managers and Lead Dentists to develop annual goals and execution plans* Analyze key performance indicators to identify revenue growth and operational improvement opportunities* Drive performance in patient engagement, hygiene production, pricing strategy, and workforce management* Implement Support Centre programs, policies, and operational standards* Act as a change agent by helping clinics navigate growth and transformation* Conduct regular clinic visits to reinforce operating standards and identify improvement opportunities* Support the seamless integration of new clinics in partnership with integration and training teams**Financial Performance** * Own regional financial performance (P&L)* Coach Clinic Managers on revenue forecasting, budgeting, and workforce optimization* Review and strengthen workforce management, payroll approvals, and cost discipline* Participate in monthly, quarterly, and annual business reviews**Administrative Partnership** * Ensure Clinic Managers effectively oversee day-to-day administrative functions* Strengthen collaboration between clinics and Support Centre teams* Promote accountability for payroll, scheduling, reporting, banking operations, and accounts receivable ### **What You'll Bring*** Proven experience in multi-site management, preferably in dental or healthcare* Bachelor’s degree in Business Administration, Health Services Management, Dental Administration, or a related field is considered an asset* Strong leadership, coaching, and mentoring capabilities* Strong financial acumen, including budgeting, forecasting, and KPI analysis* Excellent communication and cross-functional collaboration skills* Knowledge of dental industry regulatory and compliance standards* Agile leadership style with strong prioritization and execution skills* Valid driver’s license and ability to travel frequently within the region ### **Why Dentalcorp?**Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our **Beyond Brilliant** values—**Beyond the Status Quo**, **Beyond Excellence**, **Brilliant Together**, and **Brilliant Experiences**—guide how we innovate, collaborate, deliver, and put people at the centre. The salary range for this position is $100,000 CAD to $120,000 CAD annually. Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations. This job posting is for an existing vacancy. *Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.*