Regional Manager, Apprenticeship Services – North Region

Skilled Trades Ontario; Northwestern Ontario; On-site; CAD 106,000 - 148,000; Part time

Benefits offered by this job

Work-life balance

Health and dental benefits

Employee Assistance Program (EAP) via

Job summary

Skilled Trades Ontario seeks a Regional Manager, Apprenticeship Services to lead Apprenticeship Advisors across the North Region, overseeing program awareness, recruitment, and service delivery in Thunder Bay or Sudbury.

The role drives stakeholder engagement with schools, employers, and educational institutions, ensures registration, training agreements and certification processes are efficiently delivered, and tracks KPIs to improve apprenticeship outcomes.

Qualifications

• Bachelor’s degree in education, public relations, strategic communications, social services, or an equivalent combination.
• Extensive experience in public or stakeholder relations within education, workforce development or skilled trades.
• Proven leadership and team management experience.
• Experience engaging with diverse communities and promoting programs to underrepresented groups.
• Partnership development with educational institutions, community organizations, and industry.
• Knowledge of Apprenticeship programs and skilled trades careers.
• Project management and data analysis.

Responsibilities

• Program Awareness & Recruitment Initiatives: Lead regional efforts to promote STO apprenticeship programs, working with schools, community organizations, and employers.
• Program Management & Oversight: Administer STO’s apprenticeship programs, ensuring registration, training agreements, and certification processes are delivered efficiently.
• Stakeholder Coordination & Engagement: Work with regional employers, training providers, apprentices, and stakeholders to facilitate smooth operation and address inquiries.
• Apprentice and Employer Support Services: Lead a regional team delivering direct support for training agreements, exams, and certification processes.
• Monitoring Program Metrics & Reporting: Track KPIs for apprenticeship services and provide reports to leadership.
• Issue Resolution & Program Improvements: Manage escalated issues and suggest improvements to service delivery.
• Exam Administration & Delivery Services: Oversee exam scheduling, invigilation, security, and results handling.

Skills

Leadership

Communication

Marketing

Stakeholder relations

Analytical skills

Education

Bachelor’s degree in education

Public relations

Strategic communications

Social services

Trade certification

Job description

SKILLED TRADES ONTARIO SREGIONAL MANAGER, APPRENTICESHIP SERVICES

JOB OPPORTUNITYPosition Title: Regional Manager, Apprenticeship ServicesPosition Type: Fixed-Term ContractContract Length: up to Twelve (12) MonthsLocation: Thunder Bay or Sudbury, ON (North Region)Job Grade: 7Salary Range: $105,677.00 to $147,964.00/yearHours of Work: 36.25 hours/weekReporting to: Director, Regional OperationsThis posting is applicable to: Internal/External ApplicantsSkilled Trades Ontario (STO) is a Crown agency responsible for skilled tradescertification in Ontario, which includes:

• Administering apprenticeship programs, including approving apprentices and sponsors, registering training agreements and assessing applications for apprenticeship program completion.
• Issuing certificates of apprenticeship to completed Ontario apprentices.
• Assessing experience and qualifications of individuals who have not completed
• Administering exams, including certifying exams, in all trades subject to
• Issuing Certificates of Qualification in all trades with certifying exams.
• Renewing Certificates of Qualification in compulsory trades.
• Maintaining a Public Register of people authorized to work in compulsory
• Researching apprenticeships and the trades.

The Regional Manager, Apprenticeship Services oversees the stakeholder engagementrequired to support apprenticeship program advocacy and apprentice success. This roleincludes leading a team of Apprenticeship Advisors who will market the apprenticeshipprogram to potential apprentices, employers, and stakeholders, highlighting its benefitsand opportunities. The manager will also provide support to apprentices, employers andjourneyperson to address barriers to apprenticeship progression and completion. Themanager will ensure effective collaboration with educational institutions, communitycenters, and organizations to promote skilled trades careers. Additionally, the managerwill guide the consultation process to help apprentices set and achieve their career goals.

SKILLED TRADES ONTARIO SREGIONAL MANAGER, APPRENTICESHIP SERVICES

Responsibilities:

• Program Awareness & Recruitment Initiatives: Lead regional efforts to promote STO apprenticeship programs, working in collaboration with regional groups suchas schools, community organizations, and employers. Design initiatives aimed atincreasing program participation and broadening awareness of apprenticeship
• Program Management & Oversight: Participate in the administration of STO’sapprenticeship programs, ensuring that services such as registration, trainingagreements, and certification processes are delivered efficiently and align withprovincial and STO standards.
• Stakeholder Coordination & Engagement: Work closely with regionalemployers, training providers, apprentices, and other stakeholders to facilitate thesmooth operation of apprenticeship programs. Act as the main point of contact forregional program-related inquiries, ensuring stakeholders are supportedthroughout the apprenticeship journey.
• Apprentice and Employer Support Services: Lead a regional team responsiblefor delivering extended direct support to apprentices and employers, ensuring theyreceive timely assistance with training agreements, exams, and certificationprocesses. Implement strategies to address common issues faced by apprenticesduring the lifecycle of their apprenticeship program.
• Monitoring Program Metrics & Reporting: Track key performance indicators(KPIs) for apprenticeship services, such as registration and completion rates, andexam success. Provide detailed reports to STO leadership to evaluate programeffectiveness and highlight areas for improvement.
• Issue Resolution & Program Improvements: Manage the resolution ofescalated regional issues related to apprenticeship services, such as disputesover training agreements or certification concerns. Use insights from these issuesto suggest improvements to STO’s apprenticeship service delivery model.
• Exam Administration & Delivery Services: Oversee the regional administrationof apprenticeship examinations, including scheduling, invigilation coordination,exam security, and results handling. Ensure exams are delivered in compliancewith STO policies, provincial regulatory requirements, and fairness standards.Implement processes that support accessibility, minimize disruptions, and maintainintegrity in all exam-related activities.

Qualifications:

• Certified Trades Professional is considered an asset.
• Bachelor’s degree in education, public relations, strategic communications, socialservices or a related field or equivalent combination of site supervisory experiencealong with Trade certification.
• Extensive experience in public or stakeholder relations, particularly in theeducation, workforce development and skilled trades sectors.
• Proven experience in leadership and team management.
• Experience working with diverse communities and promoting programs to
• underrepresented groups.
• Experience in partnership development with educational institutions, community
• organizations, and industry stakeholders.
• Knowledge of Apprenticeship programs and skilled trades careers.
• Experience in community engagement and partnership development.
• Project management and data analysis.

Skills Include:

• Strong leadership and team management skills.
• Excellent communication skills, both written and verbal.
• Advanced marketing and promotional skills, including digital marketing, social
• media, and event planning.
• Interpersonal and networking skills.
• Cultural competence and the ability to engage with diverse groups.
• Creativity and innovation.
• Analytical skills for assessing program effectiveness.

What STO Offers:

• Work-life balance
• Comprehensive health and dental benefits
• Employee Assistance Program (EAP) through TELUS Health with employee perks

Our Recruitment Process Includes:

• Step 1: Resume Screening
• Step 2: Phone Screening
• Step 4: Selection

SKILLED TRADES ONTARIO SREGIONAL MANAGER, APPRENTICESHIP SERVICES

Step 5: Offer of Employment

Skilled Trades Ontario embraces diversity and is committed to creating an inclusive workplace.Our goal is to attract, develop and retain highly talented employees from diverse backgrounds,allowing us to benefit from a wide variety of experiences and perspectives. In accordance withthe Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, andSkilled Trades Ontario’s Accommodation Policy, accommodation will be provided at any pointthroughout the hiring process, provided the candidate makes their accommodation needs knownto Skilled Trades Ontario. We welcome applications from all qualified persons.

Skilled Trades Ontario is an equal opportunity employer.