Regional Leader, Personal Insurance

BrokerLink; Hamilton; On-site; CAD 80,000 - 120,000; Full time

Job summary

BrokerLink is seeking a Regional Leader in Personal Insurance for Southern Ontario. Candidates should possess a strong background in insurance management, demonstrate exceptional leadership skills, and have experience in hybrid environments. Join a dynamic team focused on delivering outstanding customer service and professional growth opportunities.

Benefits

Flexible health and dental insurance benefits

Personal Spending account

RRSP with Company matching

Employee Share Purchase Plan

Flexible dress code

Competitive compensation package with bonuses

Employee discount program

Paid Time Off including 3 weeks vacation

Qualifications

• Minimum of 5-8 years relevant work experience.
• Leadership and management experience in insurance brokerage operations.
• Experience leading in a hybrid environment.

Responsibilities

• Support the Director of Distribution in developing business strategies.
• Build and lead a highly engaged team.
• Accountable for overall recruiting and staffing of personal insurance teams.

Skills

Analytical skills

Organizational skills

Communication

Leadership

Negotiation

Education

High School and/or Post-Secondary Education

Insurance Designation (CAIB, CIP, FCIP, AIIC, RIBO, AIC Level 2)

Job description

Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Regional Leader, Personal Insurance to join BrokerLink working in our Southern Ontario region on a Permanent Full Time Basis.

As part of our employee promise, here are some of the many perks of working with us :

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
• Dress for your day’, dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of : Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails :

• Support the Director of Distribution in the development of business strategies which deliver on objectives that drive growth, profitability, and retention.
• Implement and execute business strategies by leveraging manager’s talents and skill sets through strong regional collaboration.
• Build and lead a highly engaged team.
• Accountable for overall recruiting and staffing of personal insurance teams.
• Responsible for managing, coaching, and developing personal insurance managers.This includes conducting regular one on one meetings with direct reports and proactively managing succession plans for the teams.
• Collaborate with the Director of Distribution to build and execute Engagement Action Plans.
• Motivate staff to participate in company objectives and continuously keep them informed of changes or new directions.
• Responsible for ensuring that quality of service meets expected standards.
• Examine customer experience and implement tools and programs to enhance their experience.
• Analyze and resolve service and sales problems and follow up with clients on escalated issues as required.
• Develop and maintain strong working relationships with our key insurer partners.
• Required to travel on a regular basis within the Region to drive results, meet with responsible managers, and drive engagement.

The successful candidate will have :

• If you feel you have the equivalent skills, please apply
• High School and / or Post-Secondary Education
• Insurance Designation (CAIB, CIP, FCIP or AIIC, RIBO or AIC Level 2)
• Minimum of 5-8 years relevant work experience
• Demonstrated ability to handle multiple priorities successfully
• Strong analytical and organizational skills
• Excellent verbal and written communication skills
• Leadership and management experience in insurance brokerage operations
• Strong track record of leading highly engaged teams across multiple location
• Experience leading in a hybrid environment
• Understand the needs of the customer (internal and external)
• Strong communication and negotiation skills
• Strong team player and collaborator
• Management of projects or initiatives outside of daily areas of responsibilities with multiple stakeholders
• Analytical and problem-solving abilities; develops optimal solutions that maximize organizational performance