Regional In-Home Sales Manager in Training - GTA

Blinds To Go; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading window treatment company in Toronto is seeking a Regional In-Home Sales Manager in Training. The successful candidate will recruit and manage shop-at-home teams, develop performance programs, and ensure high service levels in the absence of physical showrooms. This role requires over 10 years of experience in retail and strong management skills. You will be instrumental in integrating new strategies into an established business environment.

Qualifications

• 10+ years of experience in retail or multi-location service business.
• In-home sales and management experience required.
• Experience managing third-party service providers.

Responsibilities

• Recruit and manage the shop-at-home business.
• Develop programs to improve BTG Partners performance.
• Work with installation managers to maintain service levels.

Skills

Interpersonal and communication skills

Customer service

Problem-solving skills

Ability to work independently and as part of a team

Education

Bachelor's degree in business or related field

Job description

Regional In-Home Sales Manager in Training - GTA

Regional In-Home Sales Manager in Training - GTA

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Regional In-Home Sales Manager in Training-(GTA)

Key member of the sales leadership team, Regional In-Home Sales Manager is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he / she will develop and implement systems and processes that support rapid growth of this business. He / she must be a good recruiter and manager of outside sales people and have excellent communication skills.

Key Responsibilities

• Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners)
• Actively recruit and on-board outside contractors with experience in window treatments
• Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance
• Work with business support groups to provide ongoing operation support to BTG partners
• Work with installation managers to build installation network and maintain excellent service levels in remote markets
• Help identify and qualify installers as needed
• Measure installation service levels
• Work with stores leadership to identify additional opportunities for BTG Partners Program

Key Requirements

Bachelors in business or related field

10+ years experience including :

• Operating experience in retail or multi-location service business
• In-home sales and management experience
• Experience managing 3rd-party service providers
• Strong interpersonal and communication skills
• High energy and strong motivation skills
• Very strong customer service, problem-solving and follow-up skills
• Ability to identify root causes and solve issues with a high sense of urgency
• Ability to build cross-functional relationships
• Experience working independently, but also as part of a team

Integrating senior manager into the existing business and culture is critical. We will work with him / her to develop an integration plan that sets up the new manager for success at BTG.

Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Sales, Management, and Design

Retail

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