Regional Health & Wellness Ops Director

Walmart Canada; Mississauga; On-site; CAD 160,000 - 210,000; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada is seeking a Director, Health & Wellness Regional Operations to lead pharmacy and vision care operations across the region. You will drive performance, customer experience, and financial results while coaching store leaders and building leadership pipelines.

In this role, you will leverage data and KPIs to identify opportunities, implement continuous improvement, and ensure consistent execution of standards across multiple locations. Travel within the region is expected.

Qualifications

• Bachelor's degree in Business Administration, Management, Healthcare Administration, Pharmacy Operations, or related field.
• 5–7 years of progressive leadership experience in multi-unit retail, pharmacy, healthcare, or operational management environments.
• Proven success coaching and developing managers across multiple locations to achieve operational and financial objectives.
• Strong business acumen with experience managing KPIs including sales, profitability, operating income, shrink, labor productivity, and customer service metrics.
• Proven experience conducting operational assessments, identifying performance gaps, determining root causes, and implementing corrective action plans.

Responsibilities

• Lead Pharmacy and Vision Care Operations teams and drive P&L results.
• Drive operational excellence, business performance, and leadership development across a regional store portfolio.
• Coach store leaders and build succession pipelines while ensuring compliance with brand standards.
• Monitor KPIs and implement initiatives to boost revenue, profitability, and customer experience.
• Collaborate with cross-functional partners and regional leadership to execute business strategies.

Skills

Leadership

Multi-unit management

KPI management

P&L analysis

Strategic planning

Coaching & development

Cross-functional collaboration

Travel flexibility

MS Excel

Education

Bachelor's degree in Business / Healthcare Administration

Tools

Excel

PowerPoint

Reporting tools

Job description

Walmart Canada is seeking a Director, Health & Wellness Regional Operations to lead pharmacy and vision care operations across the region. You will drive performance, customer experience, and financial results while coaching store leaders and building leadership pipelines.

In this role, you will leverage data and KPIs to identify opportunities, implement continuous improvement, and ensure consistent execution of standards across multiple locations. Travel within the region is expected.