Regional Director, Sales and Marketing, Central Canada

Fairmont Hotels & Resorts; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a dynamic Regional Director of Sales & Marketing to lead commercial strategies and enhance guest experiences. This pivotal role at a historic hotel involves mentoring talent, building partnerships, and driving innovative growth. The ideal candidate will have extensive hotel sales leadership experience and a commitment to inclusive leadership. Join a transformative phase focused on sustainability and make a significant impact in a global brand with local roots. This is an exciting opportunity to shape the future of hospitality in Central Canada.

Qualifications

• 6–8 years of hotel or global sales leadership experience.
• Proven ability to lead cross-functional teams and drive results.

Responsibilities

• Lead all commercial strategies and oversee revenue streams.
• Support regional Directors of Sales & Marketing on goals and strategies.

Skills

Hotel Sales Leadership

Cross-Functional Team Leadership

Market Analytics

CRM Platforms

Interpersonal Skills

Tools

Opera

Job description

Regional Director, Sales and Marketing, Central Canada

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Job Overview

Fairmont Royal York, a Toronto landmark with a storied history of luxury and excellence for over 95 years, is seeking a forward-thinking, relationship-driven Regional Director of Sales & Marketing (RDOSM). This role involves leading the commercial strategy at Fairmont Royal York and supporting Directors of Sales & Marketing across Central Canada.

Key Responsibilities

• Lead all commercial strategies and oversee revenue streams including rooms, catering, F&B, spa, retail, etc.
• Support and advise regional Directors of Sales & Marketing, aligning on goals and strategies.
• Build partnerships with ownership, hotel leadership, and Global Sales to exceed targets.
• Develop long-term commercial plans using market segmentation and forecasting.
• Utilize Fairmont/Accor tools and loyalty programs to drive growth and enhance guest experiences.
• Mentor and develop talent, fostering an inclusive leadership pipeline.
• Represent the region at industry events and sales missions.
• Collaborate with Marketing to ensure consistent and data-driven storytelling.
• Leverage market and guest insights for personalization and loyalty initiatives.
• Monitor competitive activity and align commercial spend with performance goals.

Qualifications

• 6–8 years of hotel or global sales leadership experience, including 4+ years at the Director level.
• Proven ability to lead cross-functional teams and drive results across segments.
• Ability to translate insights into strategic actions.
• Strong interpersonal and communication skills to build trust across teams and stakeholders.
• Experience with digital sales tools, market analytics, and CRM platforms (Opera or similar).
• Commitment to inclusive leadership and fostering belonging.

Additional Information

Join a historic hotel in a transformative phase focused on sustainability. Be part of a global brand with local impact, supporting innovation and growth.

Visa Requirements: Must be legally eligible to work in Canada. The hotel cannot assist with work authorization.

Accommodations: We encourage applicants to request accommodations during the application process by contacting [e-mail].