Regional Director of Operations - Greater Vancouver and Vancouver Island Region

Dentalcorp; Victoria; On-site; CAD 140,000 - 150,000; Full time

Job summary

A leading company in dental healthcare is seeking a Director of Operations to manage multiple locations and support partners across the province. The role focuses on optimizing practices, driving growth, and ensuring service excellence in patient care. With a competitive salary and bonus structure, this is an excellent opportunity for a proven leader in a dynamic environment.

Benefits

Comprehensive benefits

Annual bonus of up to 25%

Qualifications

• 3-5 years of experience in multi-unit Dental Practice Management.
• Strong business insight with experience managing P&L, forecasting, and budgeting.
• Driver’s license and vehicle for travel.

Responsibilities

• Manage relationships and support an assigned practice network, overseeing up to 15 locations.
• Identify opportunities to optimize practices and drive service excellence.
• Mentor, develop, and lead a team of Regional and Practice Managers.

Skills

Leadership

Collaboration

Organizational Skills

Project Management

Customer Service

Education

University or College Diploma in retail, business, or office administration

Job description

Who You Are

You are an innovative, service-oriented individual excited to be part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader seeking to leverage your expertise to drive change within a healthcare organization. As a Director of Operations, you enjoy leading teams in a collaborative environment with the goal of ensuring excellent service to Patients, Partners, and clinic teams. You thrive being hands-on and excel at identifying innovative solutions for your team and the company.

This is a remote position, but it requires extensive travel with frequent practice visits within the Greater Vancouver and Vancouver Island Area, approximately 3 to 4 days a week. Reporting to the Vice President, Operations, the Director of Operations will support our Partners across the province by delivering expertise in key business areas to optimize patient care and create stakeholder value. You are a proven leader with experience managing teams, supporting Partners in delivering top-tier patient care, and driven by excellence.

Key qualities include:

• Thrives in a high-growth environment
• Adapts quickly to change
• Subject matter expert capable of influencing others
• Customer service-oriented

In this role, you will:

• Manage relationships and support an assigned practice network, overseeing up to 15 locations and leading a team of Regional Managers
• Identify opportunities to optimize practices, drive service excellence and growth, and meet annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operational efficiencies to enhance patient care and experience, increase revenues and profitability, and ensure practices meet physical standards
• Foster relationships and synergies across the practice network
• Improve partnership between Practice Community and Support Centre to ensure service excellence
• Support practices and drive goals through Support Centre SMEs and new program implementations
• Mentor, develop, and lead a team of Regional and Practice Managers

Qualifications:

• University or College Diploma in retail, business, or office administration, or related experience
• Three to five years of experience in multi-unit Dental Practice Management or healthcare industry
• Strong business insight with experience managing P&L, forecasting, and budgeting
• Proven ability to drive sustainable growth through financial and operational KPIs
• Excellent leadership and collaboration skills
• Proven project management skills involving multiple stakeholders
• Strong organizational and time management skills with the ability to handle multiple projects
• Driver’s license and vehicle, with willingness to travel (overnight stays required)

Salary Range: $140,000 to $150,000 annually, plus a bonus of up to 25% and comprehensive benefits. Salary is based on experience and discussed during the interview.

About Dentalcorp:

Dentalcorp is Canada's largest and fastest-growing network of dental practices, committed to advancing Canadians' well-being through excellent clinical outcomes and memorable experiences. We acquire leading practices, uniting them under a common goal: to be Canada’s most trusted healthcare network. We leverage industry-leading technology and scale to offer professionals the autonomy to grow while maintaining clinical independence.

Candidates must be legally eligible to work in Canada. We value diversity and inclusivity and encourage applicants requiring accommodations to inform their recruiter. Only shortlisted candidates will be contacted. We thank all applicants for their interest.