Regional Credit & Collections Manager - 6 months contract

Convoy Supply; Alberta; On-site; CAD 75,000 - 95,000; Full time

Job summary

A construction materials distributor is seeking a Regional Credit & Collections Manager for a 6-month contract. The role involves overseeing customer credit risk, analyzing credit applications, and executing collection processes. Ideal candidates will have 2–5 years of related experience and strong negotiation skills. Responsibilities also include monitoring credit limits and collaborating with various departments. This position can be based in Calgary or Edmonton and offers a competitive salary.

Benefits

Competitive salary

Opportunities for internal promotion

Qualifications

• 2–5 years of experience in a credit granting role, preferably in construction.
• Ability to work independently and as part of a team.
• Professional demeanor and appearance.

Responsibilities

• Analyze new credit applications and monitor existing credit limits.
• Make collection calls on overdue accounts.
• Communicate payment options to customers.

Skills

Negotiation skills

Customer relationship development

Verbal communication

Written communication

Education

College certificate or diploma in Finance, Accounting, or Administration

Tools

Microsoft Office

ERP systems

Job description

Job Description

Regional Credit & Collections Manager - 6 months contract

This position can be based out of Calgary or Edmonton.

Position Summary

If you know anything about the construction business, you know that getting the right products to the right site on time and safely is the benchmark of success. It is both challenging and rewarding work. We are Team Convoy, a distributor of construction materials, supplying roofing, building envelope, and below-grade materials. We seek individuals with excellent people skills to join our team because, ultimately, people make all the difference.

The Regional Credit & Collections Manager oversees customer credit risk and advises on credit application procedures. The Manager supervises outstanding account balances and initiates appropriate actions to ensure the collection of slow-paying or high-volume accounts.

Responsibilities

• Analyze new credit applications, including credit investigations and limit recommendations.
• Monitor and adjust credit limits for existing customers as needed.
• Authorize credit grants up to $150K without further approval.
• Collaborate with senior staff to determine when additional security is required to mitigate risk and gather security as directed.
• Decide when to place customers on credit hold.
• Review orders that fail credit validation to determine if they can be released.
• Make collection calls to follow up on past-due or over-limit accounts.
• Work closely with the Cash Receipts department to process payments accurately and communicate payment options to customers.
• Meet company and department goals to maintain a high level of success in the portfolio.
• Provide professional and courteous customer service to internal and external clients.
• Communicate regularly with internal partners to resolve disputes and address account concerns.
• Complete account reconciliations as needed.
• Prepare monthly aging and concern reports within established timelines.

Requirements

• 2–5 years of experience in a credit granting role, preferably in the building construction sector.
• College certificate or diploma in a business-related field (Finance, Accounting, Administration) is preferred.
• Strong negotiating skills for collecting overdue accounts.
• Proficiency in Microsoft Office.
• Familiarity with ERP systems.
• Ability to work independently and as part of a team.
• Ability to develop and nurture internal and external customer relationships.
• Professional demeanor and appearance.
• Excellent verbal and written communication skills.
• Ability to work in a high-volume environment.
• Willingness to work out of the local Convoy branch if needed.

The Offer

• Competitive salary.
• Opportunities for internal promotion.

Company Overview

Convoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. We pride ourselves on being responsive, problem-solving, and a fun place for our customers to conduct business.

Learn more at:

• supply / careers / overview