Regional Credit Analyst

InnVest Hotels; Toronto; Hybrid; CAD 65,000 - 85,000; Full time

Job summary

InnVest Hotels is seeking a Regional Credit Analyst responsible for overseeing credit and collection functions for multiple properties. This role requires managing credit risk and developing effective strategies to minimize losses while fostering strong relationships with hotel staff. The ideal candidate will have a background in business or finance, with solid experience in credit management.

Benefits

Flexible working hours

Inclusion and accessibility commitment

Qualifications

• Minimum 3-5 years’ experience in credit management.
• Strong understanding of credit principles and collection procedures.
• Ability to work independently and in a team, with strong problem-solving skills.

Responsibilities

• Oversee credit risk management and ensure compliance with credit policies.
• Manage accounts receivable processes to optimize revenue.
• Prepare reports on credit performance and analyze data for trends.

Skills

Attention to detail

Customer service

Analytical skills

Communication

Education

Bachelor’s degree in business administration or diploma in Accounting, Finance

Tools

MS Excel

Job description

With over 100 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day operating activities of 87 owned and third party owned hotels.InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from roadside inns to luxury urban properties.

At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

Reporting to the Corporate Controller, the Regional Credit Analyst oversees credit and collection functions for multiple properties within a defined region.This role involves managing credit risk, ensuring compliance with credit policies, and optimizing accounts receivable processes to maximize revenue and minimize losses.Responsibilities include reviewing credit applications, monitoring outstanding balances, and implementing collection strategies, while also fostering strong relationships with hotel staff and other stakeholders.

THE ROLE :

Reporting to the Corporate Controller, the Regional Credit Analyst oversees credit and collection functions for multiple properties within a defined region.This role involves managing credit risk, ensuring compliance with credit policies, and optimizing accounts receivable processes to maximize revenue and minimize losses.Responsibilities include reviewing credit applications, monitoring outstanding balances, and implementing collection strategies, while also fostering strong relationships with hotel staff and other stakeholders.

RESPONSIBILITIES :

The duties and responsibilities for the Regional Credit Analyst include, but are not limited to the following :

Credit Management :

• Review and approve credit applications for new and existing customers.
• Establish and manage credit limits for individual accounts.
• Monitor creditworthiness of clients and manage credit exposure.
• Ensure compliance with company credit policies and procedures.

Accounts Receivable Management :

• Oversee the billing and collection processes for all accounts receivable.
• Implement strategies to minimize outstanding balances and bad debt.
• Track and report on key performance indicators (KPIs) related to accounts receivable.
• Manage and resolve billing inquiries and disputes.
• Provide guidance and support to hotel credit and accounting staff.
• Conduct training and development activities to enhance team performance.
• Foster a positive and collaborative work environment.

Communication and Collaboration :

• Communicate effectively with hotel staff, including sales, catering, and front desk.
• Liaise with external parties such as collection agencies and legal counsel.
• Maintain strong relationships with key stakeholders.
• Identify and assess potential credit risks within the region.
• Develop and implement strategies to mitigate credit risk.
• Monitor and report on the overall credit risk profile of the region.

Reporting and Analysis :

• Prepare and present regular reports on credit and collection performance.
• Analyze data to identify trends and areas for improvement.
• Provide recommendations to senior management on credit-related matters.

Other Duties :

• Assist with month-end closing and reporting processes.
• Perform other duties as assigned by management.

COMPETENCIES WE ARE SEEKING :

• Bachelor’s degree in business administration with an emphasis in Accounting, or a diploma in Accounting, Finance or equivalent experience

Knowledge, Experience and Skills Requirements :

• Minimum 3-5 years’ previous experience in credit management, with Hotel experience considered an asset
• Strong understanding of credit principles, accounting practices, and collection procedures
• Strong attention to detail, advanced MS Excel skills, and analytical
• Ability to maintain confidentiality
• Demonstrated customer service skills, both internal and external, with the ability to resolve conflicts
• Ability to work independently and within a team environment
• Willingness to work overtime during reporting peak periods
• Excellent verbal and written communication skills, including proper spelling, grammar, and punctuation for complex documentation
• Superior time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Experience working in a team-oriented, collaborative environment

Mental Effort required to perform the job :

• Frequent mental attentiveness and listening is required when dealing with Accounting & Finance tasks.
• Frequent mental effort is required in multi-tasking, handling interruptions, and / or Employee / Manager queries, which require constant refocusing.
• Frequent levels of concentration required for accuracy when dealing with Accounting & Finance tasks and initiatives.

Physical Effort required to perform the job :

• Continuously requires manual dexterity speed and hand / eye coordination for work at a computer.
• Periodic lifting of computer hardware and administrative materials such as laptops, physical files, binders, etc.

Responsibility for Resources :

• Responsible for work area.
• Responsible for confidential Accounting & Finance documents, equipment, and protocols related to the company.

Working Conditions

• Continuously working at a workstation assigned by the Manager.
• Continuously working in a climate-controlled office.
• Frequently travels to properties, as required.
• Frequent meetings (in-person, virtual) to discuss various Accounting & Finance subject matter.
• Temporary hybrid working arrangement, subject to change.
• Regular working hours, as required.
• Flexible working hours, as required.

InnVest is an inclusive employer. As part of InnVest’s commitment to accessibility, we will ensure equality by providing a selection process and work environment that is inclusive and barrier free. Accommodation will be provided in accordance with the Ontario Human Rights Code. Any special accommodation needs required in order to allow applicants to participate in the recruitment process to their full potential can be arranged in advance by contacting InnVest to arrange practical and appropriate accommodation. We appreciate all applications; however, only those applicants selected for an interview will be contacted.