Regional Biller and Reconciler

Ainsworth Inc; Mississauga; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working models

Health insurance

Job summary

GDI Ainsworth in Mississauga is seeking a Regional Biller and Reconciler to manage the full work order lifecycle from reconciliation through invoicing, ensuring accuracy and alignment across systems. This role collaborates with Operations, Dispatch, and clients to ensure timely invoicing and exceptional customer service.

You will review work orders, timesheets, materials, verify pricing and contract rates, and submit invoices while maintaining WIP and meeting invoicing KPIs.

Qualifications

• Post-secondary education or equivalent experience.
• 2–4 years billing or accounting experience.
• Strong understanding of service billing processes, work orders, and contract billing.
• Experience with ERP or service management software; strong computer proficiency.
• Exceptional attention to detail, accuracy, and organizational skills.

Responsibilities

• Prepare and issue invoices for service calls, maintenance, repairs, and small projects.
• Review work orders, notes, timesheets, and material usage for accurate billing.
• Verify pricing, markups, contract rates, and warranty status prior to invoicing.
• Submit invoices through portals, email, or other platforms.
• Reconcile work order data and maintain alignment with invoicing requirements.

Skills

Billing

ERP systems

Attention to detail

Communication skills

Time management

Education

Post-secondary education in related field or equivalent experience

Tools

ERP / service management software

Job description

Job Summary

The Regional Biller and Reconciler is responsible for managing the full work order lifecycle from reconciliation through invoicing, ensuring accuracy, completeness, and alignment across systems. This role monitors profitability, resolves billing discrepancies, supports Work-in-Progress (WIP) management, and collaborates with Operations, Dispatch, and clients to ensure timely invoicing and exceptional customer service. The position also provides administrative support to the Ontario Dispatch Manager and assists in guiding departmental staff while contributing to daily workflow priorities.

Key Responsibilities

• Prepare and issue invoices for service calls, preventative maintenance, quoted repairs, and small projects.
• Review work orders, technician notes, timesheets, and material usage to ensure accurate and complete billing.
• Verify pricing, markups, contract rates, and warranty status prior to invoicing.
• Submit invoices through customer portals, email, or other required platforms.
• Reconcile work order data and maintain alignment with invoicing requirements.
• Manage the Work In Progress (WIP) report, addressing aged items and meeting invoicing KPIs.
• Update work order details and upload invoices to customer portals as required.
• Perform quality audits to ensure accuracy of all work order information.
• Prepare reports and spreadsheets as needed.
• Support Regional Dispatch, Shared Services, and other internal teams to ensure a smooth work order lifecycle.
• Maintain strong working relationships with internal and external clients, ensuring timely and appropriate responses to customer needs.
• Identify and recommend process improvements and departmental efficiencies.
• Handle confidential information with discretion and professionalism.
• Represent GDI Ainsworth in a professional manner and adhere to all company policies, procedures, and Quality System requirements.
• Perform all duties in compliance with Health, Safety, and Environmental regulations.
• Carry out additional tasks as assigned by Management.

Qualifications

• Post‑secondary education in a related field or equivalent experience.
• 2– 4 years of billing or accounting experience, ideally within mechanical service, HVAC, plumbing, or construction.
• Strong understanding of service billing processes, work orders, and contract billing.
• Experience with ERP or service management software; strong computer proficiency.
• Exceptional attention to detail, accuracy, and organizational skills.
• Effective verbal and written communication skills, with the ability to document information clearly.
• Customer‑focused mindset with the ability to anticipate and address customer needs.
• Ability to build strong working relationships across all levels of the organization.
• Demonstrated ability to work independently, manage deadlines, and prioritize a high workload.
• Professional, reliable, and able to handle confidential information with discretion.
• Knowledge of general business procedures.
• Strong team orientation, contributing to a collaborative and supportive work environment.
• Demonstrates integrity, initiative, and a proactive approach to problem‑solving.

Salary

The salary range is $55,000.00 - $75,000.00 per year. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short‑term incentives and health insurance, among others.

Why Work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits

• Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation
• Service milestones and peer recognition plus Employee Discounts and Incentives
• Hybrid working models, where applicable
• An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country!