REGINA - SK Quality Continuous Improvement (QCI) Program Lead

Wonderbrands; Regina; On-site; CAD 65,000 - 90,000; Full time

Job summary

Wonderbrands is seeking a Quality Continuous Improvement (QCI) Program Lead responsible for overseeing food safety and quality assurance in their bakery. This role demands strong leadership and problem-solving skills, with an emphasis on continuous improvement and team collaboration in maintaining high standards of quality. The ideal candidate will have significant experience in the food industry and a degree in a relevant scientific field.

Benefits

Competitive Compensation, Health, and Dental Benefits

Pension plan with matching contribution

Discount program for various services

Qualifications

• 5+ years experience in food industry, ideally bakery.
• 3+ years in supervisory/team management roles.
• Proficient in Microsoft environment.

Responsibilities

• Ensure compliance with food safety and quality standards.
• Lead investigations of complaints and incidents.
• Supervise QA lab activities and employee training.

Skills

Leadership

Problem Solving

Communication

Analytical Skills

Education

Bachelor’s degree in science

Tools

Microsoft Excel

Microsoft Word

SAP

Job description

Job Posting

Job Summary:

The Quality Continuous Improvement (QCI) Program Lead provides focus in the monitoring of standards and programs to meet all food safety, GMP and quality requirements of the bakery. The Quality Assurance Coordinator works closely with the BQM and QA technicians to ensure compliance with standards and programs through execution of an effective verification and audit (including self-inspection, line inspections, etc.). The ideal candidate is a team player, with excellent leadership skills, and is willing to participate in the transition of the facility to a premier bakery.

What Wonderbrands Offers

• Wonderbrands believes in Home Grown Talent and accelerated career growth
• Competitive Compensation, Health, and Dental Benefits
• Pension plan with matching contribution
• Discount program that covers almost everything under the sun - Restaurants, gyms, shopping, etc.

Primary Responsibilities:

Execution of Quality Assurance and Product Quality Programs

• Investigate consumer/customer complaints and quality / food safety incidents; ensure that root cause is identified and corrective actions are taken to immediately eliminate the risks and prevent the problem from reoccurring; communicate to Bakery Quality Manager;
• Review complaint and non-conformance reports to identify trends and identify ways to improve food safety and quality;
• Monitor ingredient quality and process controls to optimize performance;
• Support R & D initiatives and monitor new product launch, understand and engage in product improvement/technical services activities, monitor and follow through;
• Monitor plant activity to ensure compliance to GMP’s and implementation of QA policies and procedures are effective; and
• Maintain QA documents; policies, procedures and records as required;
• Document and maintain raw material and finished product specifications.

Monitoring of Food Safety Programs

• Use “Hazard Analysis Critical Control Points [HACCP] approach to identify, mitigate and/or eliminate potential hazards specific to products and premises with emphasis on sifter tailings and metal detection;
• Develop and execute training materials to support and reinforce GMP’s/HACCP; ensure 100% completion of food safety training;
• Maintain document control and effective follow-up on deviation and corrective actions;
• Identify areas of improvement based on self-inspection and audit findings, follow up to ensure gaps are addressed, adapt procedural changes to eliminate recurrence;
• Understand and adhere to private label/food service customer requirements;
• Supports the BQM during GFSI and customer audits;
• Assist in product recovery, withdrawal and/or recall; and
• Maintain food safety documents; policies, procedures and records, as required.

Supervision of QA Lab

• Acts as the Bakery Quality Manager during his/her absence;
• Supervises employees on shift, including monitoring work, training and coaching in procedures and meeting out discipline when required;
• Tracks production performance, assuring health & safety, food safety & quality, and GMP standards are being met;
• Conducts spot checks on the process variables [on the dough, on proofer & oven temperatures, cooling & wrapping temperatures, etc.] to assure operating standards are being met;
• Inspects operating machinery and equipment periodically and specifically after repairs are made to ensure that its running safely and according to specifications;
• Programs machines to ensure formulations meet specifications; resolves problems with product quality;
• Makes recommendations to upgrade/change equipment e.g. pans, based on analysis of production data and trends;
• Improves results, safety, quality and complaints, cost, waste reduction, efficiency using continuous improvement methodology; and
• Participates in food safety & quality inspections and internal audits.

Required Experience

• Knowledge of GFSI (preferably BRC), food safety (HACCP) programs, Preventive Controls, and Quality Systems;
• Bachelor’s degree in science strongly preferred, an asset if obtained in Food Science or Microbiology;
• Must have worked in the food industry (ideally in bakery), for a minimum of 5 years;
• At least 3 years of experience in supervision / team management;
• Ability to create a high performance work team;
• Excellent communication skills, both verbal and written;
• Proficiency in Microsoft environment (Excel, Word, Visio, etc.);
• Knowledge of SAP, EMS, Paperless, FGF portal is an asset;
• Strong problem solving and analytical skills;
• Able to work flexible hours and shifts (afternoon/nights) including weekends (as needed).

What is the recipe for a great career at WonderbrandsWonderbrands, is a leading Canadian bakery with 140 years of experience in baking packaged breads. We are the makers of Wonder Bread, Country Harvest, D’Italiano, Gadoua, and Casa Mendosa. We have a network of 14 Bakery Manufacturing facilities across Canada.Wonderbrands, now part of the FGF Brands Group of companies, is unlocking an incredible opportunity for growth through a focus on production innovation capabilities, through a leading-edge supply chain practice and investing deeply in communities where we bake. We are heavily focused on embracing an entrepreneurial drive and a highly collaborative start up culture with an emphasis on cross-functional collaboration.Disclaimer:The above describes the general responsibilities, required knowledge and skills. Please keep in mind that other duties may be added or this description may be amended at any time.