Red Hat Solution Architect

Ingram Micro Inc.; Mississauga; On-site; CAD 85,000 - 125,000; Full time

Job summary

Ingram Micro Inc. is seeking a Red Hat Solution Architect in Mississauga, Canada, to manage technical support and develop engaging product demonstrations. This hybrid role offers opportunities for remote work and access to extensive benefits, including flexible healthcare options and professional development support.

Benefits

Flexible Healthcare

Dental and Vision Benefits

Mental Health Support

Paid Time Off

RRSP Matching

Annual Bonuses or Sales Incentives

Qualifications

• Minimum 5+ years of experience in pre-sales and post-sales technical roles.
• Strong ability to translate complex technical concepts.
• Experienced in delivering engaging product demos to various stakeholders.

Responsibilities

• Manage pre-sale and post-sale technical support activities.
• Prepare technical proposals and documentation.
• Conduct engaging product demonstrations and presentations.

Skills

Technical support

Product demonstrations

Client relationship management

Open-source technologies

Education

Bachelor's degree in Network Engineering, Computer Science, Information Technology

Tools

Red Hat

SUSE

Canonical

Job description

Red Hat Solution Architect page is loaded

Red Hat Solution Architect

Apply locations Mississauga, Canada time type Full time posted on Posted 3 Days Ago job requisition id R-109450

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description:

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

Ingram Micro has earned Great PlacetoWork Certification for 2024-2025 in Canada! This prestigious recognition reflects our commitment to our people and our culture.

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

This position is a hybrid role based in our Mississauga office with the opportunity to work 2 days remotely per week

The Advanced Software team at Ingram Micro Canada delivers top-tier software solutions through a strong vendor portfolio and a team of 30+ certified associates. We support partners with strategic guidance, sales enablement, and technical expertise to help them design and implement tailored solutions. Our Canadian-based team holds different certifications, ensuring localized, expert support that drives customer satisfaction, efficiency, and profitability.

Responsibilities:

• Manages pre-sale and/or post-sale technical support activities, including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions.
• Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability.
• Conduct engaging and informative product demonstrations, presentations, and proofs-of-concept to showcase technical capabilities.
• Prepare technical proposals, including sizing a Bill of Materials, scope of work, pricing, and timelines, in collaboration with internal teams.
• Strong ability to translate complex technical concepts into non-technical terms for stakeholders.
• Build strong relationships with clients by addressing technical questions, resolving challenges, and providing ongoing support during the sales cycle.
• Stay updated on industry trends, competitor offerings, and emerging technologies to position the company as a leader in the market.

What you bring to the role:

• Bachelor’s degree in Network Engineering, Computer Science, Information Technology or equivalent
• Minimum 5+ years of experience in pre-sales and post-sales technical roles.
• Skilled at training partners, customer support, and technical enablement.
• Skilled in delivering engaging, informative, and confident product demos and Proof of Concepts (PoCs) to clients, leadership, and other stakeholders.
• Able to manage multiple projects simultaneously, ensuring all tasks are prepared on time and executed efficiently.
• Strong background in open-source technologies, including Red Hat, SUSE, and Canonical.
• Having any experience with Red Hat OpenShift or Red Hat Ansible Automation Platform certifications would be an asset but are not required.
• Driven individual who excels in delivering results and building strong relationships with the team, partners, and leadership.
• This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties.

At Ingram Micro, certain roles are eligible for additional rewards, including merit increases, annual bonuses, or sales incentives. These awards are allocated based on a position level and individual performance. Canadian associates have access to flexible Healthcare, Dental, Vision, well-being benefits and perks, critical illness, disability coverage, mental health support, paid time off, RRSP Matching and much more!

Equal Opportunity Statement

As a diverse and inclusive organization, we encourage individual achievement and recognize the strength of a diverse workforce. Ingram Micro Canada is proud to be an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Accommodations for job applicants are available on request, please contact us by sending an email to [e-mail] . This email box is designed to assist with accommodations through the hiring process. Emails sent for non-accommodation-related inquiries, such as following up on an application, will not receive a response. In your email, please provide contact details, and preferred contact method and describe the accommodation so we can work with you to assist.

Ingram Micro’s Commitment to ESG (Environment, Social & Governance)

Ingram Micro is a values-driven organization and our commitment to ESG performance is a statement about who we are and our desire to make a difference each day through the way we do business. Through our IngramMicroESG program, we establish policies, programs, and practices to achieve continuous improvement on the Environmental, Social and Governance areas that are most significant to our stakeholders. Learn more about our ESG initiatives and read our ESG reports here –Ingram Micro ESG.

Why work here?

With us, you’ll make technology happen in surprising ways. It’ll be a fun journey!

Click Introduce Yourself above to join our talent network!

About Us

It’s no surprise that technology powers the planet.But whatmight surprise you is that Ingram Micro has the ability to reach more than 90% of the global population. By joining us, you make Ingram Micro’s contributiona reality: helping businessesgrow, supporting industries from healthcare to education with their technology, oreven connecting the world.What’s in it for you? Well, we take great care of our people, everyone is made to feelwelcome, and opportunities to grow apply to all. Butthe prospect of shaping the futurethrough technology is something you’re unlikely to find anywhere else. Let’s shape tomorrow.