Recurring On Site IT Support

Techmate; Ottawa; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading IT services company in Ottawa is seeking a skilled IT Support professional to provide on-site assistance for various clients. The ideal candidate should have over 5 years of experience in enterprise environments, knowledge of Windows and Mac hardware, and the ability to communicate effectively in both French and English. Enjoy a flexible schedule and competitive pay per assignment. Apply now for a rewarding opportunity.

Benefits

Flexible schedule

Competitive pay

Reimbursement for job expenses

Qualifications

• 5+ years support experience in enterprise environments.
• Application support for Microsoft Office365 and Exchange.
• Knowledge of Azure and Intune.
• Experience with Windows Server and Mac OS X.

Responsibilities

• Installation and configuration of hardware and software.
• Data copying/restoration and migration tasks.
• Provide technical support for applications and devices.
• E-mail and VoIP device replacement and configuration.

Skills

Installation of workstations

End-user support

Basic networking

Active Directory

Excellent communication skills

Tools

Microsoft Office365

Azure

SCCM

Job description

Join to apply for the Recurring On Site IT Support role at Techmate.

Job Description

We are seeking freelancers/consultants for on-site IT Support in Ottawa and surrounding areas to join our team! Fluent French and English are a plus. As a team member, you will assist our clients with resolving a range of computer-related issues and/or provide on-site support as needed.

Responsibilities:

• Installation of workstations.
• End-user support for executives, office personnel, and other key stakeholders; this includes installation and configuration of hardware and software, as well as security functions like password resets.
• Data copying/restoration, migrating Windows 7 to Windows 10 using tools such as Azure, SCCM, PXE boot.
• Basic networking, rack/stack/patch, remote support.
• Working with Active Directory, domains, group policy.
• E-mail, A/V conferencing, VoIP device replacement and configuration.
• Support for enterprise solutions like Microsoft Office365, Exchange, Anti-Virus software.
• Providing timely executive support.
• Technical support for applications and devices like network printers, O365 applications.

Requirements:

• 5+ years support experience in enterprise environments with Windows and some Apple/Mac hardware.
• Application support for Microsoft Office365, SharePoint Online, Exchange Online.
• Knowledge of Azure, Intune, and other cloud services.
• Experience with Windows Server, Mac OS X, iOS, Windows 7-10.
• Printer setup and network configuration.
• Excellent communication skills.
• Ability to work independently and in a team.
• Ability to lift up to 50 lbs.

We Offer:

• Flexible schedule, on-demand hours/shifts.
• Competitive pay with minimum 2 hours per assignment.
• Reimbursement for job expenses.

Apply Today!

Company Description:

Techmate is a pioneering On-Demand Technical Support Platform for the distributed workforce, serving large professional, manufacturing, real estate firms, and more, with nationwide and global offices.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting

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