• Develops and delivers effective talent acquisition and diversity plans and programs to source and manage a pipeline of candidates for a portfolio and acts as a resource for partners in own area of expertise.
• Act as the Talent Advisor for a designated portfolio, informing talent decisions with knowledge of the organization and external markets of the businesses supported.
• Manage the plan, assess, supply aspects of the recruitment process.
• Manage candidate pipeline for the designated portfolio effectively to meet turnover and build for future needs.
• Provide the business with a short list of screened market candidates, leveraging enterprise hiring system and assessment screening to manage pipeline.
• Focus on creating an optimal Hiring Manager and candidate experience throughout the recruiting cycle aligned to client’s customer experience model.
• Develop and maintain solid knowledge of HR policies, procedures and programs as they relate to recruitment.
• Manage effective relationships with HR partners, HR CoEs, client Businesses and other Talent Acquisitions teams.
• Provide market level insights, ensuring alignment and support to TA programs.
• Report on activities and outcomes aligned to Recruitment strategy.
• Coordination of advertising and brand activities to attract talent, utilizing internet / intranet / social media and other recruiting tools as appropriate.
• Participate and/or organize recruitment events with HR and the Business.
• Represent client in various recruitment functions as needed.
• Generally interact with non-executive managers, may interact with executive leaders where appropriate.
• Prioritize and manage own workload to meet SLA requirements for service and productivity.
• Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate.
• Follow internal and industry regulations and operating practices in completing and recording transactions for either the organization or candidates.
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite of the Bank.
• Conduct internal and external research projects as required; prepare and may deliver presentations.
• May contribute to special initiatives by representing client / the business internally and externally, as a subject matter expert.
• Conduct meaningful data analysis using results to draw conclusions, make recommendations, assess the effectiveness of recruitment programs/ policies/ practices.
• Keep abreast of emerging issues, trends, and evolving regulatory requirements in the recruitment discipline and assess potential impacts.
• Ensure the prompt and thorough resolution of issues.
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest.
• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques.
• Participate in personal performance management and development activities, including cross training within own team.
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities.
• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce.
• Act as a brand champion for your business area/function and the bank, both internally and/or externally.
• Focused on professional portfolio / capabilities.
• Experienced professional role providing specialized guidance/ assistance to function supported.
• Requires working professional level knowledge of the functional area and/or business areas supported.
• Provide training to others on best practices, processes, etc. as well as guide junior team members for the completion of business as usual functions.
• Focus on short to medium-term (weekly-monthly), non-routine specialized/ complex issues and/or escalated matters.
• Independently perform tasks from end to end, with minimal direction from management.
• Generally, reports to a manager role.
• Undergraduate degree.
• 3+ years related experience.
• Bilingualism (French/English) is a strongly required.
• Verbal and written communication skills.
• Negotiation skills.
• Customer service.
• Interpersonal skills.
• Branch Banking or call center experience a strong asset.
13171
Contract
12 months
Toronto