Recreation Attendant

Four Seasons Hotels Ltd; Whistler; On-site; CAD 37,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Staff accommodation

Seasonal ski pass

Employee events

Wellness activities

Meal provided

Job summary

Four Seasons Resort & Residences Whistler is seeking a Winter Seasonal Recreation Attendant. You will welcome children and families, lead engaging activities, and ensure safety in a dynamic resort setting.

The role emphasizes teamwork, guest service excellence, and a proactive, friendly approach to hosting kids' programs and bike-related activities in Whistler.

Qualifications

• Retail or customer service experience.
• Experience working with children is a plus.
• Creative and engaging with kids of varying ages.

Responsibilities

• Welcome children and families with warmth and professionalism.
• Plan and supervise indoor and outdoor activities.
• Ensure safety and well‑being of children at all times.
• Maintain a clean, inviting Kids Club environment.
• Communicate with parents and guardians.
• Support team members and guest experiences.

Skills

Customer service

Communication

Interpersonal skills

Safety awareness

First Aid

Tools

Bike maintenance

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join the award-winning team at Four Seasons Resort and Residences Whistler, honored as the #1 Resort in Canada by Condé Nast Traveler and recipient of Two MICHELIN Keys – a prestigious recognition of exceptional hospitality. We are also proud to be home to Canada’s Best Resort Spa 2024 (World Spa Awards), a reflection of our dedication to thoughtful, elevated guest experiences. At Four Seasons Whistler, we turn moments into memories – not only for our guests, but for our employees too. Grounded in our core values of teamwork, service excellence, and integrity, we foster a culture where thoughtful service and genuine connection create unforgettable experiences every day. Nestled at the base of Blackcomb mountain and steps away from the Upper Village, our alpine retreat has just unveiled a new chapter of modern mountain luxury following recent renovations. Each of our spacious rooms and suites features a cozy fireplace, and nearly all include private balconies with breathtaking views – blending refined comfort with the natural beauty of British Columbia. Our culinary destinations offer equally distinctive experiences. Braidwood Tavern captures the spirit of après with playful craft cocktails and intimate seafood-inspired dinners in a warm, welcoming setting. SIDECUT Steakhouse, Whistler’s most premium dining destination, is celebrated for its rare cuts like olive-fed wagyu, decadent seafood towers, and elevated tasting experiences that showcase the best of land and sea. Whether you’re delivering heartfelt service or curating unforgettable stays, you’ll be part of a passionate team at a property that continues to set the standard in luxury mountain hospitality.

About the role:

Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler astheFull Time, Winter Seasonal Recreation Attendant. Some days you’ll be an attendant to help run the Kids for All Seasons (KFAS) Kids Cluband the others you’ll be assistingguestsrequests for bicycles, distributing and receiving the bicycles and adjusting the bikes to fit each guest.

Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts ofmany,we are most effective when we work together cooperatively, respecting each other’s contribution and importance.

Hourly wage: $27.00-$28.60

In your role, you will:

• Welcome children and families with warmth and professionalism

• Plan, lead, and supervise engaging indoor and outdoor activities including arts & crafts, games, storytelling, nature walks, and more

• Ensure the safety and well-being of all children in your care at all times

• Maintain a clean, organized, and inviting Kids Club environment

• Communicate with parents and guardians, keeping them informed and reassured

• Support team members and contribute to the overall guest experience

• Manage the complimentary bike program at the resort,assistingguests with bike requests and ensuring a seamless experience.

• Receive, store, and issue bicycle equipment and supplies.

• Ensure all bicycles are in safe working order, performing adjustments to fit each guest.

• Demonstrate courteous, helpful, and efficient service when interacting with guests and colleagues.

• Possess knowledge of bike mechanics and tag bikes for repair when necessary.

• Maintain cleanliness and organization of the equipment, bike rental area, and personal appearance.

What you bring

• Retail or customer service experience

• Previous experience working with children (e.g., childcare, education, recreation, hospitality)

• Creative, enthusiastic, and able to engage children of varying ages and interests

• Strong communication and interpersonal skills

• Responsible and safety-conscious

• First Aid and/or child safeguarding certifications is required

• Demonstrate mechanical aptitude and comfort with various specialty bike tools.

• Ability to lift 50lbsand perform physical tasks associated with the role.

• Ability to work in Canada

Please note that due to thelarge numberof responses we receive, only candidates being considered for the above position will be contacted for an interview.

What we offer

• Competitive wages to recognize your skills and experience

• Affordable staff accommodationlocatedin scenic Whistler

• Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance

• Employee recognition and events including employee of the month, service milestones,summerand winter celebrations

• Employee wellness activities like yoga, e-bike rides, and creative workshops - designed to promote wellbeing and inspiration

• Complimentarymealprovided every shift in our staff cafeteria.

• Paid time off including vacation days andadditionalfloating holidays per year

• Excellent training and development programs to support professional growth

• Exclusive discount and travel programs with Four Seasons worldwide