Records Management Analyst

Fidelity Investments Inc.; Calgary; On-site; CAD 23,000 - 32,000; Full time

Job summary

Confidential Healthcare Client in Calgary is seeking a Medical Office Assistant to join a busy blended practice on a temporary basis. The role focuses on patient- centered care with emphasis on maternity, newborn care, and women’s health alongside clinic operations.

The position is full-time with a +1 option, offering CA$20.00 hourly. The successful candidate will be collaborative, organized, and capable of thriving in a fast-paced environment while delivering exceptional patient service.

Qualifications

• MOA certification is required.
• ACCURO EMR experience is required.
• Experience in a primary care or medical office setting is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients and check them in using the EMR system.
• Answer incoming phone calls and assist patients and families in a friendly and professional manner.
• Schedule and book patient appointments.
• Maintain accurate and organized patient records.
• Complete general administrative duties, including filing, faxing, photocopying, and document management.
• Provide exceptional customer service and create a welcoming, compassionate experience for patients and their families.
• Assist with a variety of administrative tasks to support the physicians and overall clinic operations.
• Prioritize and manage multiple tasks effectively in a fast-paced medical office environment.

Skills

MOA certification

Compassionate patient care

Tools

ACCURO EMR

Job description

Our confidential healthcare client is currently seeking a professional, compassionate, and reliable Medical Office Assistant to join their busy blended medical practice in Southwest Calgary on a temporary basis. The successful candidate will join a collaborative team in a patient-centered environment focused on providing exceptional care and service to patients and their families. The practice provides a range of primary care services, with a focus on maternity and newborn care, women's health, and specialized women's healthcare.

CA$20.00 hourly

Full-time +1

Responsibilities

• Greet patients and check them in using the electronic medical record (EMR) system.
• Answer incoming phone calls and assist patients and families in a friendly and professional manner.
• Schedule and book patient appointments.
• Maintain accurate and organized patient records.
• Complete general administrative duties, including filing, faxing, photocopying, and document management.
• Provide exceptional customer service and create a welcoming, compassionate experience for patients and their families.
• Assist with a variety of administrative tasks to support the physicians and overall clinic operations.
• Prioritize and manage multiple tasks effectively in a fast-paced medical office environment.

Requirements

• Medical Office Assistant (MOA) certification.
• Previous experience using ACCURO EMR is required.
• Previous experience working in a primary care or medical office setting is preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Highly organized with excellent attention to detail.
• Strong work ethic and a conscientious, reliable, and professional approach.
• Ability to work effectively in a fast-paced environment.
• Strong ability to prioritize tasks and manage competing demands.
• Compassionate and patient-focused with a positive attitude.
• Ability to work collaboratively as part of a team while also working independently.