Records Clerk

Cassels Brock & Blackwell LLP; Toronto; Hybrid; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Extended Health & Dental Care

RRSP Matching Program

Fitness Reimbursement Program

Hybrid work environment

Job summary

A leading national law firm is hiring a Records Clerk in Toronto. This full-time position involves maintaining and managing the integrity of physical and electronic records, ensuring compliance with policies and standards. The successful candidate will assist various stakeholders with records management and support in educating staff on best practices. Candidates with 2 to 5 years of relevant experience and strong organizational skills are encouraged to apply. The firm offers competitive compensation and a hybrid work environment.

Qualifications

• 2 – 5 years experience in records management within legal or professional services.
• Ability to work with sensitive information confidentially.
• Project management certification or experience is a plus.

Responsibilities

• Assist with records requests from lawyers and staff.
• Educate staff on records management and retention policies.
• Monitor records activity using the management platform.

Skills

Interpersonal skills

Organizational skills

Time management skills

Problem-solving skills

MS Office proficiency

Education

Certified records management program

Tools

IManage

3E

Job description

Our Culture

Cassels Brock & Blackwell LLP is a leading national law firm focused on serving the transaction, advocacy and advisory needs of Canada’s most dynamic business sectors. We have one of the largest business law practices in the country, serving multinational, national and mid‑market clients from our offices in Toronto, Vancouver and Calgary.

At Cassels, our mission is to attract, retain and promote individuals of exceptional ability and talent from as broad a range of backgrounds as possible. We offer meaningful career opportunities, invest in professional growth, and foster an inclusive environment. Our Firm’s success is built on the unique skills, perspectives, experiences and values of each individual. We encourage a corporate culture that respects and celebrates the dignity, value and diversity of all.

Role Overview

Our Toronto office is currently seeking a Records Clerk for our Records Management department, reporting to our Manager, Records Management. The ideal candidate will be responsible for assisting with maintaining both the physical and electronic records of the Firm to ensure accuracy and compliance with internal policies and regulatory standards.

Responsibilities

• Assisting with and responding to records requests: Providing assistance to lawyers, internal support staff and external parties in a timely and effective manner.
• Performing activities related to the file transfer process for all incoming and outgoing lawyers ensuring compliance and risk protocols are strictly adhered to.
• Advising and educating incoming lawyers and support staff on Firm retention policies and records management processes.
• Advising and educating support staff on use of the Firm's records management platform with regards to cataloguing and preparing files for off‑site storage and retrieval.
>Delivering and retrieving physical records within the office to lawyers and support staff.
• Monitoring records activity using the Firm's records management platform (such as records due for disposition) and preparing reports accordingly for the Manager and Supervisor of Records.
• Assisting with various records related projects as requested.

Qualifications

• Successful completion of a certified records management program or equivalent.
• 2 – 5 years records management experience (physical and electronic) in either a legal or professional services environment.
• Strong interpersonal skills with the ability to operate as part of a team and engage with a variety of internal stakeholders as well as clients.
• Ability to work with sensitive documentation and information in a confidential and professional manner.
• Ability to lift and handle boxes weighing 0‑40 lbs. frequently throughout the day.
• Experience performing duties involving data entry, scheduling, logistics, tracking, filing and/or inventory control.
• Strong organizational and time management skills.
• Strong and effective verbal and written communication skills.
• Strong and effective problem‑solving skills.
• Proficiency working with MS suite of tools and other software applications such as IManage, 3E or similar.
• Experience working with specialized records or information management systems.
• Ability to take initiative and work independently with minimal supervision.
• Project management certification or experience would be considered an asset.

Employment Type

Permanent, Full‑Time

Salary Range

$50,000 - $55,000 Annually

Benefits

• Competitive compensation + Extended Health & Dental Care.
• RRSP Matching Program.
• Fitness Reimbursement Program.
• Diversity and Inclusion Centric Culture.
• A Culture of Wellness: Cassels recognizes the importance of wellness and provides a comprehensive program that addresses the mental and physical well‑being of our employees by providing resources, services, training and support on an ongoing basis.
• A fully stocked kitchen with healthy snacks, plus coffee, tea, and drinks throughout the year.
• A business casual dress code (client/day specific).
• Employee referral bonus.
• A hybrid work environment.

Equal Opportunity Statement

Cassels is an equal opportunity employer with a strong commitment to diversity, inclusion, equity and an accessible environment. It is our priority to remove barriers to provide equal access to employment. We strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. All qualified candidates are encouraged to apply, and we will provide appropriate accommodation for candidates with disabilities or accessibility needs throughout the recruitment process, upon request. Please contact our recruiter for any questions, accommodations or specific requests.

We wish to thank all applicants for their interest, however, only candidates selected for interviews will be contacted. We regret that we are unable to respond to individual inquiries about application status, unless required for accommodation purposes.