Records Associate - Mon - Fri 8am-5pm or 9am-6pm

Williams Lea; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

Williams Lea is seeking a Records Associate for their Toronto office, responsible for managing files and providing exceptional customer service. The role requires attention to detail, experience in data management, and effective communication skills. Join a company with over 200 years of innovation in efficient business processes.

Benefits

Health insurance options

401k Retirement Savings Plan

Paid Time Off (PTO)

Life Insurance

Paid Parental Leave

Short-term & Long-term Disability

Flexible Spending Accounts

Commuter Benefits

Employee Assistance Program (EAP)

Additional Employee Perks

Qualifications

• Prior legal records experience required.
• Ability to handle sensitive and confidential materials required.
• Excellent attention to detail and strong consistent task focus.

Responsibilities

• Deliver exceptional customer service within a corporate law firm environment.
• File creation, labeling, retrievals, transfers, and tracking.
• Coordinate records scanning and retrieval projects.

Skills

Attention to detail

Effective communication

Interpersonal skills

Ability to multi-task

Windows 10 skills

Education

High school diploma or equivalent

College degree preferred

Tools

Record Management Software

Microsoft Word

Excel

Outlook

Adobe PDF

Job description

This website is operated, hosted and managed by Williams Lea Limited, 3 Savannah Way, Leeds LS10 1AB, United Kingdom.

Records Associate - Mon - Fri 8am-5pm or 9am-6pm page is loaded

Records Associate - Mon - Fri 8am-5pm or 9am-6pm

Apply locations Toronto time type Full time posted on Posted 6 Days Ago job requisition id R251001751

Williams Lea is hiring for a Records Associate for our Toronto, ON office to work Monday to Friday 8:00 am to 5:00 pm or 9:00 am to 6:00 pm!

Pay: $19.00 - $20.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical, Dental, Vision, Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The candidate for this Records Associate position will be responsible for delivering exceptional customer service to our clients within a corporate law firm environment. Work requirements include file creation, labeling, retrievals, transfers, destruction, tracking and also document scanning. This position requires regular professional written and verbal communication with our clients, other departments and vendors. Coordination of records scanning and retrieval projects with other departments and external vendors is also required for this position. Good working skills in Microsoft Word, Excel, Outlook, Adobe PDF, eDocs DM and Legal Key are essential for this position.

Job Responsibilities:

• Experience in data management and the digitization of hard records
• Ability to learn new technologies and adapt to changing priorities and modes of work in a virtual environment
• Following all established internal Records procedures
• Creation of new files and revision of existing files
• Data entry into the records management database
• Adhering to document retention policies
• Labeling, moving and shelving files
• Follow-up on checked-out files as needed
• Process and file incoming records under their respective client matters
• Participate in diverse ongoing Records projects regularly
• Coordinate and track scanning projects between Records and other departments
• Daily scanning of documents using computer desktop scanners and Adobe PDF
• PDF quality control, profiling and saving to the Document Management System
• Using a handheld barcode scanner to track the location and movement of internal files
• Track and retrieve files from internal or external locations as needed for client requests
• Processing inactive and closed files in preparation for transfer to off-site storage
• Work with offsite storage vendors on retrieval/storage of files via web interface or phone
• Routing and tracking of locked shred bins managed by Records for the firm’s NY office
• Maintaining daily productivity tracking logs of all department activities and projects
• Research of client and matter information in various firm databases as needed
• Working on any other reasonable request for Records related assistance
• Maintaining the highest levels of confidentiality of all firm records and files

Job Requirements:

• High school diploma or equivalent, college degree preferred
• Prior legal records experience required
• Excellent attention to detail and strong consistent task focus
• Professional, effective written and oral communication skills
• Excellent interpersonal and teamwork skills
• Effectively complete tasks without constant supervision
• Ability to multi-task and meet multiple deadlines
• Intermediate Windows 10 based computer skills required
• Good working skills in Microsoft Word, Excel and Outlook required
• Record Management Software (LegalKEY, MDY FileSurf, IRM, etc.)
• Document scanning and Adobe PDF toolset experience preferred
• Ability to handle sensitive and/or confidential materials required
• Capacity and willingness to climb short ladders/step stools
• Must be able to lift up to 50 lbs. and push carts full of files on a regular basis
• Able to load, push, and unload carts of boxes or files as needed
• Capable of understanding client inquiries and providing effective response

Who we are: In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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About Us

Longevity driven by innovation

In a rapidly changing world, the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5,200+ talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

We’re always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century, we continue helping businesses thrive in a future driven by digitization and virtualization.