Receptionist, True North Imaging

TRUE NORTH IMAGING; Mississauga; On-site; CAD 36,000 - 54,000; Full time

Benefits offered by this job

Dental care

Extended health care

Life insurance

RRSP match

Employee assistance program

Service Awards

Job summary

True North Imaging is seeking a detail-oriented Medical Administrative Assistant to provide friendly, professional patient service and accurate administrative support in a patient-centred environment.

Responsibilities include processing requisitions, scheduling, pulling records, and coordinating with healthcare providers. Strong communication, teamwork and proficiency with MS Office and RIS are required. Ability to travel to nearby locations is a plus.

Qualifications

• Diploma or degree in Medical Office Administration is an asset.
• Strong attention to detail and organizational skills are required.
• Excellent written and verbal communication abilities are essential.

Responsibilities

• Greet patients in a friendly, professional manner.
• Organize and process requisitions and input information into RIS.
• Schedule and book appointments; pull and retrieve patient records.
• Communicate with health care providers or patients to clarify information.

Skills

Attention to detail

Communication

Organizational skills

Interpersonal skills

Flexibility

Teamwork

MS Office

Email & Internet

Medical admin exp

Professional demeanour

Education

Diploma in Medical Office Administration

Tools

RIS software

FAX machines

Multi-line phone system

Computers

Printers

Job description

True North Imaging (TNI) takes great pride in knowing we are providing a high quality and safe service within a patient and family centered environment. The TNI team is committed to providing our patients access to the best possible care at the time they need it most.

Duties and responsibilities

• Greet patients in a friendly, helpful and professional manner.
• Go above and beyond the call of duty to provide the highest level of customer service to our patients and referring physicians.
• Patient uptake. This includes organizing and processing requisitions, patient screening forms and inputting patient and procedure information into the RIS software.
• Schedule/book appointments.
• Pull and retrieve patient records.
• Communicate with health care providers or patients if necessary to clarify information and/or uncover missing information.
• Other duties as required by the Regional Manager.

Qualifications

• Preference will be given to candidates with a flexible schedule, including willingness to work at other locations in the geographical area.
• Excellent attention to detail, problem solving and organizational skills.
• Excellent written and verbal communication skills.
• Superior interpersonal skills and the ability to provide excellent patient care and customer service.
• Flexibility and openness to the changing needs of the business.
• Demonstrated ability to work well both independently and as part of a team.
• Understanding of basic office technologies (fax machines, multi-line phone system/computers/printers, etc.)
• The ability to troubleshoot and resolve basic computer or office equipment-related issues.
• Ability to maintain a professional demeanour and work well under pressure.
• Experience in medical administration/diagnostic Imaging would be considered an asset.
• Diploma or degree in Medical Office Administration (an asset)
• Proficient in using Microsoft Office products, e-mail and the internet.
• Excellent employment references.

We thank all those who apply but only those individuals selected for further consideration will be contacted.

What We Offered

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• RRSP match
• Service Awards

In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, True North Imaging will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.