Receptionist, Temporary Casual, Long Term Care Reception Services

Talent Pool Builder; Kingston; On-site; CAD 34,000 - 36,000; Full time

Job summary

Providence Manor in Kingston, Ontario, is seeking a Receptionist to greet visitors and manage the front desk with courteous service aligned to Providence Care's values.

The role requires an Office Administration certificate, strong MS Office skills, and healthcare experience is preferred. Duties include switchboard operation, scheduling and maintaining confidentiality of information.

Qualifications

• Post-secondary certification in Office Administration from Ontario-recognized program.
• Proficiency in Microsoft Office software demonstrated via testing.
• Experience in health-care setting preferred.

Responsibilities

• Operate the telephone switchboard relaying incoming, outgoing and interdepartmental calls.
• Follow emergency-code procedures and calmly communicate information to various parties as required.
• Perform clerical duties including sorting mail, faxes and deliveries; schedule resident transportation and communicate this to the appropriate Home Area.
• Maintain confidentiality of client and staff personal information.
• Comply with Health & Safety Act, wear PPE as required and follow safety policies.

Skills

Customer service

Hospitality

Communication

Education

Post-secondary certification in Office Administration (Ontario)

Tools

Microsoft Office

Job description

Job Code: 28342

Status: Temporary Casual (Up to 15 months)

Location: Providence Manor

Union: LiUNA

Wage: $25.01 - $26.32

Posting Period: November 10, 2026 - November 16, 2026

The Receptionist is the first contact for visitors to Providence Manor and is expected to show hospitality and exemplary customer service, in keeping with the Mission, Vision and Values of Providence Care.

Education & Experience:

• Post-secondary certification in Office Administration from an educational facility recognized by the province of Ontario
• Proficiency in the use of Microsoft Office software to be determined through testing
• Prior experience in a health-care setting is preferred

Position Duties & Responsibilities:

• Operation of the Telephone switchboard to relay incoming, outgoing and interdepartmental calls
• Knowing and following emergency-code procedures and calming communicating information to various parties as required.
• Performing a variety of clerical duties, including but not limited to, sorting mail, facsimiles and deliveries and scheduling resident transportation to scheduled appointments and communicating this information to the appropriate Home Area
• Must maintain confidentiality with regards to client and staff personal information
• Works in compliance with the Health & Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures and legislation including, wearing the appropriate Personal Protective Equipment (PPE), as required

Why Work at Providence Manor:

• A long-term care home with specialized care for dementia and veterans
• Committed to a person and family-centred approach
• Competitive salaries with percentage in lieu of benefits & vacation
• Group Retirement Pension Plan
• Corporate and Resident Home Area/service specific orientation for new hires

• Focus of Healthy Workplaceand Culture of Quality
• Employee and Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions

• Located in downtown Kingston

Disclosure:

We do not use artificial intelligence to screen, assess, or make selection decisions in our recruitment process.

Unless specifically stated, all job postings are for existing positions at Providence Care.