Receptionist/Telephone Operator (temporary)

Intact; Quebec; Hybrid; CAD 35,000 - 45,000; Full time

Benefits offered by this job

Dynamic workplace learning ecosystem

Access to mental and physical health resources

Inclusive employee-led networks

Community Impact program

Job summary

A leading insurance company is looking for a Receptionist/Telephone Operator for a temporary position in Quebec. This entry-level role involves managing calls and greeting visitors. The ideal candidate has at least two years of administrative experience, is detail-oriented, can work under pressure, and is bilingual for interaction with national colleagues. The company offers a hybrid work model and values diversity among its employees.

Qualifications

• Minimum two (2) years of administrative experience.
• Eligibility to work in Canada is required.

Responsibilities

• Respond to incoming calls or emails and provide required information.
• Greet incoming visitors at reception.
• Maintain and update telephone lists.
• Manage scanning for electronic mail.
• Provide support for mail room and Administrative Assistants.
• Maintain reception area and nearby boardrooms.

Skills

Excellent communication skills

Strong knowledge of Microsoft Office Suite

Detail-oriented

Organizational skills

Ability to work under pressure

Interpersonal skills

Bilingualism (French and English)

Education

College diploma or equivalent combination of education and experience

Job description

Overview

Receptionist/Telephone Operator (temporary) role at Intact. Temporary position for 16 months. Location: Québec - 5700 Boul des Galeries.

Join to apply for the Receptionist/Telephone Operator (temporary) role at Intact.

What You’ll Do Here

• Respond to incoming calls or emails and provide required information.
• Greet incoming visitors at reception and notify the appropriate person of arrival.
• Maintain and update telephone lists.
• Maintain reception area and nearby boardrooms.
• Manage scanning for electronic mail.
• Provide support for mail room and Administrative Assistants when needed.
• Other duties as assigned.

What You Bring To The Table

• College diploma or equivalent combination of education and experience
• Minimum two (2) years of administrative experience
• Strong knowledge of Microsoft Office Suite
• Excellent communication skills
• Can work effectively under pressure in a fast-paced office
• Must be highly detail oriented with exceptional organizational and interpersonal skills
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

• Inspiring leaders and colleagues who will lift you up and help you grow
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

Equal Opportunity

We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community. As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request. If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Insurance