Receptionist/Operator, II

Zebra Technologies; Montreal; On-site; CAD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a part-time bilingual receptionist to join their team. This role involves answering high-volume calls, welcoming visitors, and providing essential information to guests. You will play a crucial part in maintaining a professional image while supporting various administrative tasks. If you are dependable, cheerful, and possess excellent customer service skills, this opportunity allows you to contribute to a dynamic workplace that values collaboration and innovation.

Qualifications

• 1+ year experience in customer service or similar role.
• Must be bilingual in French and highly dependable.

Responsibilities

• Answer incoming calls and direct them to appropriate personnel.
• Welcome visitors and provide general information about the organization.

Skills

Customer Service

Bilingual (French and English)

Microsoft Office Suite

Education

High School Diploma or G.E.D.

Tools

Excel

Access

Job description

Remote Work: No

Overview:

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.

Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.

You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.

Let’s create tomorrow together.

Operates telephone console to answer high-volume incoming calls and directs callers to appropriate personnel. As first point of contact to visitors, must project a professional image when routing calls and greeting guests.

This is a part-time role onsite 3 days per week for a French speaking bilingual candidate.

Responsibilities:

• Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel or department. Place outgoing calls, as needed.
• Answer questions about organization and provides callers with address, directions, and other general information.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel. Relay messages manually, via PA system and/or by electronic mail.
• Monitor visitor access and issue guest passes, when required.
• Record voice mail greetings and retrieve voice mail messages from the general mailbox.
• Update the telephone extension directory.
• Update and maintain several databases using Excel and Access software.
• Train switchboard personnel and back-up on all aspects of the switchboard duties.
• Support Office Services and/or Human Resources in routine clerical and administrative tasks that can be accomplished at the front desk.
• Performs other duties as assigned.
  
  

Qualifications:

Minimum Qualifications:

• High school diploma or general education degree (G.E.D)
• 1+ year experience in customer service or similar role
• Must be bilingual in French
• Must be able to work onsite 3 days per week on a part-time basis
• Highly dependable to maintain perfect attendance
• Working knowledge of Microsoft Office Suite
  
  

Preferred Qualifications:

• Fluent in English, other languages such as Spanish an asset
• Cheerful, poised manner and presentation, both in person and on telephone
  
  

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.