Receptionist / Office Coordinator

High-Tide; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

High Tide Inc. is seeking a friendly Receptionist/Office Coordinator to be the welcoming face of our Calgary corporate office. The role combines front-desk duties with office coordination and HR support, contributing to a smooth day-to-day experience for visitors, employees, and partners.

You will manage calls, mail, and office logistics, support onboarding and communications, and help organize events. A corporate environment background and strong MS Office skills are valued.

Qualifications

• High school diploma with some college; post-secondary education in related field preferred.
• Minimum 3 years in reception/administration or customer service.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Attention to detail and record management.
• Proficiency with MS Office suite.
• Experience in a corporate environment.

Responsibilities

• Welcome and assist visitors, employees, vendors, and partners.
• Answer, screen, and direct incoming calls.
• Coordinate mail, courier packages, and deliveries.
• Keep reception, meeting rooms, and common areas organized.
• Monitor office supplies and coordinate replenishment.
• Support filing, scanning, data entry, and document prep.
• Coordinate meeting rooms and logistics with HR and leadership.
• Assist with onboarding and employee experience initiatives.
• Support head office social events and initiatives.
• Maintain security access records and confidentiality.

Skills

Organizational skills

Time-management

Communication skills

Customer service

Professionalism

Record keeping

Office administration experience

Education

Post-secondary education in Business Administration / HR / Office Administration

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Overview

Receptionist/Office Coordinator

Be the welcoming face of High Tide Inc.’s corporate office in Calgary, AB

Are you someone who loves creating a great first impression, keeping things organized, and helping the office run smoothly behind the scenes?

We’re looking for a friendly, professional, and highly organized Receptionist/Office Coordinator to join us. This is a great opportunity for someone who enjoys variety, thrives in a people-focused environment, and takes pride in creating a welcoming and well-organized workplace.

As one of the first people our visitors, employees, vendors, and business partners interact with, you’ll play an important role in the day-to-day experience of our company. Beyond reception, you’ll work closely with Human Resources and Head Office leadership, contribute to employee events and initiatives, and help keep our workplace running smoothly.

Responsibilities

What You’ll Do

Reception & Office Administration

• Welcome and assist visitors, employees, vendors, and business partners.
• Answer, screen, and direct incoming telephone calls.
• Coordinate incoming and outgoing mail, courier packages, and deliveries.
• Keep reception, meeting rooms, and common areas professional and organized.
• Monitor office and lunchroom supplies and coordinate replenishment.
• Support general administrative tasks including filing, scanning, data entry, and document preparation.

HR, Employee Experience & Office Coordination

Work closely with Human Resources and our leadership team by coordinating meeting rooms and logistics, supporting employee communications and office announcements, and assisting with onboarding and employee experience initiatives.

You’ll also have the opportunity to get involved in the fun side of office life, including supporting our Head Office social committee, biweekly lunches, monthly birthday celebrations and cake days, special events throughout the year, and the annual corporate Christmas Gift Card Program.

Workplace Safety & Access Coordination

• Participate in Head Office OHS Committee and Fire Warden meetings.
• Coordinate key and key-fob access with HR and Operations.
• Maintain Key Holder acknowledgements and related records.
• Report lost access devices, security concerns, or unauthorized access concerns.
• Maintain confidentiality regarding office security and access procedures.
• Coordinate Key Holder onboarding orientations and maintain accurate records.

Qualifications

What You Bring

• High school diploma with some college education; post-secondary education in Business Administration, Human Resources, Office Administration, or a related field is preferred.
• Minimum 3 years of experience in reception, administration, office coordination, or customer service.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and record management.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Ability to manage competing priorities and deadlines.
• A professional, courteous, and customer-service-focused approach.
• Experience maintaining records, reports, and tracking systems.
• Previous experience in a corporate environment.

Why This Role?

If you enjoy being the person others can count on, love bringing organization to a busy workplace, and genuinely enjoy interacting with people, this could be a great fit.

If you’re ready to bring your positive energy, organization, and customer-service mindset, we’d love to hear from you.

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200 plus current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

Brands: High Tide’s industry-leading and consumer-facing brand roster includes Queen of Bud™ , Cabana Cannabis Co™, Daily High Club™, Vodka Glass™, Puff Puff Pass™, Dopezilla™, Atomik™, Hue™, Evolution™ and more.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.