Receptionist / Medical Office Assistant – Casual

Grande Prairie, AB; Grande Prairie; On-site; CAD 30,000 - 60,000; Full time

Job summary

Join the Grande Prairie Primary Care Network as a Receptionist / Medical Office Assistant in a casual role. You will welcome patients and support the office with administrative tasks, ensuring efficient operations and patient confidentiality. This position values excellent communication, proficiency in electronic systems, and the ability to work cooperatively in a healthcare setting.

Qualifications

• Proficient in using electronic medical record software.
• Demonstrated ability to handle office equipment and maintain confidentiality.
• Ability to manage time effectively and prioritize tasks.

Responsibilities

• Provide general administrative support and manage reception tasks.
• Direct patients and visitors, ensuring a professional atmosphere.
• Maintain records management systems and handle mail and communications.

Skills

Fluency in English

Excellent communication skills

Proficiency in computer use

Ability to maintain patient privacy

Interpersonal skills

Education

Medical Office Assistant certificate

Job description

Receptionist / Medical Office Assistant – Casual

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Receptionist / Medical Office Assistant – Casual

The Receptionist / MOA is at the forefront of the Grande Prairie Primary Care Network (PCN), meeting and greeting patients, families, couriers, and visitors, and answering phone calls. The Receptionist / MOA provides general administrative and clerical support and support related to electronic medical record processes. This is a casual position.

What you will do...

• Provide general administrative and clerical support
• Answer, screen, and direct telephone calls
• Deal with queries from the public and visitors
• Direct patients and visitors to correct destination
• Monitor staff and visitor access and maintain security awareness
• Check, receive and communicate messages including voicemail, email, and faxes
• Receive and sort mail and deliveries
• Support the completion of patient forms as required
• Set up and maintain records management systems including classifying and coding electronic files
• Organize and file documents to be viewed by practitioners
• Maintain referral processing, appointment scheduling and other processes within the electronic medical records (EMR) software
• Operate office equipment such as printers and document scanners
• Prepare correspondence and documents
• Control inventory relevant to reception area
• Tidy and maintain the reception area
• Assist with collecting and compiling evaluation data
• Assist in the collection of labs and specimens

What you need to succeed...

• Fluency in English (verbal and written)
• Excellent communication and interpersonal skills
• Proficiency in the use of computers and office equipment
• Demonstrated ability to use electronic correspondence / forms
• Ability to efficiently use electronic medical record software
• Ability to function cooperatively in a team setting
• Ability to maintain patient privacy and confidentiality
• Ability to establish a professional rapport with and instill confidence in patients
• Ability to follow directions closely and accurately
• Ability to efficiently manage time and prioritize multiple tasks
• Ability to work with minimal supervision
• Medical Office Assistant certificate preferred but not essential
• All candidates will be required to undergo a security clearance check

The Grande Prairie PCN thanks you for your interest in this position; however, only those selected for an interview will be contacted. The Grande Prairie PCN is an equal opportunity employer and welcomes applications from qualified individuals from all backgrounds.

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