receptionist, medical clinic

Government of Canada; Kentville; On-site; CAD 35,000 - 45,000; Full time

Job summary

A government organization in Kentville, Nova Scotia, is seeking a dedicated individual for a customer service position. Responsibilities include greeting clients, providing information, processing payments, and performing clerical duties. The role requires excellent interpersonal skills and proficiency in various software tools. Candidates should have a relevant educational background and a commitment to delivering quality service. This position is on-site only and offers health benefits and free parking.

Benefits

Health care plan

Free parking available

Responsibilities

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required for customer service.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting.
• Answer telephone and relay calls.
• Calculate billing charges.
• Perform data entry.
• Provide customer service.

Skills

Interpersonal skills

Oral communication

Attention to detail

Ability to multitask

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Tools

MS Office

Quick Books

Electronic medical records

MS Excel

MS Windows

Electronic scheduler

Social Media

Electronic mail

Job description

Overview Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Calculate billing charges
• Perform data entry
• Provide customer service

Experience and specialization Computer and technology knowledge

• Electronic medical records
• Electronic scheduler
• MS Office
• Quick Books
• Social Media
• Electronic mail
• MS Excel
• MS Windows

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits Health benefits

• Health care plan

Other benefits

• Free parking available