Receptionist / Medical Assistant

Teledact, Inc.; Toronto; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare provider in Toronto is seeking a passionate Receptionist/Medical Assistant to assist physicians and ensure efficient patient flow. This permanent full-time role includes providing administrative support, managing patient interactions, and coordinating services. Candidates with medical office experience and strong communication skills are preferred.

Benefits

Ongoing career training and development opportunities

Recognition awards

Qualifications

• 1-3 years of medical office experience is an asset.
• Experience in administrative or customer service roles, including non-medical fields, is an asset.
• Knowledge of EMR systems and strong computer skills are assets.
• Understanding of medical terminology is an asset.

Responsibilities

• Providing administrative support to the clinic, including registering patients and booking appointments.
• Assisting doctors and allied health providers with administrative tasks.
• Managing referrals to specialists and diagnostic bookings.
• Processing payments from patients for non-OHIP services.

Skills

Strong communication skills

Teamwork skills

Interpersonal skills

Organizational skills

Education

Medical Office Administration certificate/diploma

Tools

EMR systems

Computer skills

Job description

At Enhanced Care, we recognize the importance of primary care and family practice in everyone’s health and wellness. Our conveniently located clinics are open for extended hours to meet the needs of our patients and communities. With a team of skilled professionals working alongside over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely.

As we continue to expand, we are looking for a Receptionist/Medical Assistant who is passionate about delivering the best possible care to our patients.

Summary: The Receptionist/Medical Assistant will assist physicians and allied health partners to ensure efficient patient flow and care processes. This is a permanent full-time (4-5 days a week) position, including weekends.

Locations: Unit 3 - 250 Wincott Drive, Etobicoke, ON M9R 2R5

Responsibilities:

• Providing administrative support to the clinic, including registering patients, answering phones, booking appointments, following up on consults and test results, and other administrative duties.Assisting doctors and allied health providers with administrative tasks.
• Helping patients with registration forms and other paperwork.
• Managing referrals to specialists, diagnostic bookings, and other test centers.
• Reviewing and updating patient demographics and obtaining necessary information.
• Processing payments from patients for non-OHIP services.
• Assisting with third-party forms and letters.

Requirements:

• Medical Office Administration certificate/diploma is an asset.
• 1-3 years of medical office experience is an asset.
• Experience in administrative or customer service roles, including non-medical fields, is an asset.
• Knowledge of EMR systems and strong computer skills are assets.
• Understanding of medical terminology is an asset.
• Strong communication and teamwork skills in a fast-paced environment.
• Effective interpersonal and organizational skills.
• Ability to work at both Aurora locations.

Why choose Enhanced Care:

• Nominated for the 2012 York Region's Character Organization Award.
• Winner of the 2015 OPA's Collaborative Services Award.
• Ongoing career training and development opportunities.