Receptionist / Medical Assistant

Teledact, Inc.; Aurora; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in healthcare is seeking a passionate Receptionist/Medical Assistant to join their dedicated team. This full-time position offers the opportunity to work closely with physicians and allied health partners, ensuring efficient patient flow and care. As part of a supportive environment, you will manage various administrative tasks, including patient registration, appointment scheduling, and processing payments. With locations in Aurora, this role is perfect for individuals who thrive in a fast-paced setting and are committed to delivering exceptional care. Join a team recognized for its dedication to health and wellness, and take your career to the next level!

Benefits

Ongoing career training and development

Recognition awards

Qualifications

• 1-3 years of medical office experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Provide administrative support including patient registration and appointment booking.
• Assist doctors and allied health providers with paperwork and referrals.

Skills

Administrative skills

Customer service

Communication skills

Problem-solving skills

Organizational skills

Education

Medical Office Administration certificate/diploma

Tools

EMR (Electronic Medical Records)

Computer proficiency

Job description

At Enhanced Care, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside over 70 family physicians, specialists, and allied health providers, our goal is to get our patients healthy, quickly and safely.

As we continue to expand, we are looking for a Receptionist/Medical Assistant who has the passion to deliver the best possible care to our patients.

Summary: The Receptionist/Medical Assistant will assist physicians and allied health partners to ensure efficient patient flow and care process. This is a permanent full-time (4-5 days a week) position, including weekends.

Locations: Aurora Yonge (14872 Yonge St, Aurora ON L4G 1N2)
Aurora East (25 William Graham Dr, Aurora ON L4G 3G3)

Responsibilities:

• Responsible for providing administrative support to the entire clinic, including but not limited to: registering patients, answering phones, booking appointments, following up on consults and test results, and other administrative duties.
• Provides administrative assistance to doctors and allied health providers.
• Assists patients with registration forms and any other required paperwork.
• Responsible for referrals to specialists, diagnostic bookings, and other test centres.
• Reviews and updates patients demographics and obtains necessary information as required.
• Processes payments from patients for non-OHIP services.
• Assists with third party forms and letters.

Requirements:

• Medical Office Administration certificate/diploma is considered an asset.
• Previous 1-3 years of medical office experience is considered an asset.
• Administrative or customer service experience, including in a non-medical field, is considered an asset.
• Knowledge of EMR and strong computer proficiency is an asset.
• Sound knowledge of medical terminology is considered an asset.
• Strong communication skills and the ability to work well with a team in a fast-paced environment.
• Effective interpersonal and problem-solving skills and strong organizational skills.
• Ability to work at both Aurora locations.

Why Enhanced Care might be the right place for you:

• Nominated for 2012 York Regions' Character Organization Award.
• Winner of 2015 OPA's Collaborative Services Award.
• Ongoing career training and development.