Receptionist I- Part-Time

RB Global Inc.; Chilliwack; On-site; CAD 19,000 - 28,000; Part time

Job summary

RB Global Inc. is seeking a Part-Time Receptionist to handle clerical tasks and support daily operations in-office.

You will answer and transfer calls, direct customers to departments, and provide broad administrative support with a focus on excellent customer service. The ideal candidate has 2 years of in-person customer service experience, a high school diploma, strong computer skills, and a friendly, positive attitude suitable for high-pressure environments.

Qualifications

• 2 years of in-person customer service experience.
• High school diploma or equivalent.
• Proficient with computers and quick to learn new software.
• Strong commitment to excellent customer service.
• Positive, friendly, and calm under pressure.
• In-office, part-time role.

Responsibilities

• Answer and direct incoming calls to departments.
• Assist staff and on-site visitors with check-in.
• Ensure superior customer service to all customers.
• Support the Mailroom as needed.
• Provide administrative support for on-site meetings and conferences.
• Work in a team and maintain open communication.
• Support security team as required.
• Order and stock office supplies.

Skills

Customer service

In-person service

Communication

Positive attitude

Team player

Friendly personality

Education

High school diploma

Tools

Computer skills

Job description

Description

The Part-Time Receptionist is responsible for performing clerical tasks within an office setting to support daily operations. The duties include answering and transferring phone calls to employees, directing customers accordingly to various departments as requested. The Receptionist will provide a wide variety of support.

Qualifications

• Previous work experience (2 years) where you worked in-person with customers


• High school diploma or equivalent education.


• Experience using computers, and able to learn to use new technology and software


• A commitment to providing fantastic customer service


• Able to work well and maintain a positive attitude in high-pressure situations


• A full-time, in office position


• A friendly, outgoing, patient personality

Responsibilities

• Answer and direct incoming calls accordingly to various departments.


• Assist staff and on-site visitors with check-in and procedures and direct accordingly


• Ensure that superior customer service is always delivered to all customers, internal and external


• Assist and provide support to the Mailroom as needed


• Provide additional administrative support as needed for on-site meetings and conferences


• Perform various duties as assigned


• Work within a team and maintain an open line of communication


• Support of the security team as required


• Order and stock office supplies, as needed

Employer

RB Global (NYSE: RBA)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The company’s marketplace brands include Ritchie Bros., the world’s largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global’s portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers’ management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport.

EEO Information

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.