Receptionist / General Office Assistant

On Side; Vancouver; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Extended health coverage

EAP

RRSP with company matching DPSP

Life and disability insurance

Advancement opportunities

Annual performance incentive bonus

Job summary

OnSide in Vancouver is seeking a Receptionist / General Office Assistant to deliver a warm, professional first impression for clients, vendors and visitors while keeping the office running smoothly.

You will be the primary contact at reception, perform cross-functional administrative tasks across departments, coordinate meetings, manage correspondence and support project administration as needed.

Qualifications

• Administrative experience preferred including reception responsibilities.
• Proficient with Microsoft Office suite and collaboration tools.
• Strong customer service and communication skills.

Responsibilities

• Greet and direct visitors and respond to inquiries.
• Coordinate meetings and manage correspondence and paperwork.
• Monitor staff movements and office logistics.
• Support project administration and file uploads.

Skills

Microsoft Office

Teams

Outlook

Excel

Multi-tasking

Customer service

Education

Administrative Professional Certificate

1+ years administrative or reception experience

Tools

Visio

Job description

Position Summary

As our Receptionist / General Office Assistant, you play a vital role in delivering an exceptional first impression for our clients, vendors, and visitors while keeping our office running efficiently. You will serve as the primary point of contact at reception and provide cross‑functional administrative assistance across multiple departments.

This role combines client‑facing service with behind‑the‑scenes office management, including file maintenance, mail processing, inventory tracking, and meeting room support.

We are looking for a punctual, tech‑savvy communicator who can juggle priorities with accuracy and maintain a warm, professional atmosphere for everyone who walks through our doors.

Compensation

• Salary Range: $45,000-$55,000 /year
• Salary based on skills, qualifications and experience
• Annual Performance Incentive Bonus – Percentage of base salary subject to personal and company performance.
• Extended health coverage (medical, dental, vision, etc.)
• Employee assistance program (EAP)
• Group RRSP, with company matching DPSP
• Life and disability insurance
• Opportunities for advancement and internal mobility

What You’ll Do

• Greet, direct and handle queries from the public and customers.
• Maintain knowledge of staff movements in and out of organization.
• Meeting coordination
• Receive and distribute all incoming and outgoing correspondence
• Inventory control
• Provide direction or support in other areas
• Meeting room coordination, including catering orders and room set up
• Assisting the Project Administration team with administrative tasks as needed, including document management and file uploads. (HUB)

What You Bring

• A positive, how can I help? mentality
• Strong multi‑tasking abilities with the ability to focus with multiple interruptions
• A background providing superior customer service
• Comfort using Microsoft Office, including Teams, Outlook, Excel, Visio and Word
• Patience with rapidly changing priorities and rework
• Creativity and willingness to bring new ideas to all tasks
• Administrative Professional Certificate is an asset
• 1+ years administrative or reception experience is an asset

Why You’ll Love Working Here

• A workplace that values respect, integrity, generosity, excellence and being customer driven
• Opportunities to grow your career and learn from the best in the industry
• A culture that celebrates teamwork, inclusion, and customer‑driven service

Of Note:

• This is an in-branch position scheduled 7:30am-4pm, Monday through Friday.

At OnSide, everything starts with people. We live our values — respect, integrity, generosity, excellence, and customerfocus — in everything we do.Join a team that helps families, businesses, and communities rebuild when it matters most. You’ll contribute to a workplace where people come together to bring order to chaos.Make a real impact, do work that matters, and grow your career with us.

*Your application is always reviewed by real people. Wedon’tuse artificial intelligence to screen, assess, or select applicants for this role.