Receptionist / Front Desk Concierge (in office)

Collège Boréal; Elliot Lake; On-site; CAD 35,000 - 50,000; Full time

Job summary

Join a leading insurance brokerage as a receptionist/front desk concierge in Elliot Lake. You'll be the first point of contact—greeting clients, supporting the team, and handling administrative tasks. This role offers competitive compensation, opportunities for career growth, and a chance to contribute in a supportive environment.

Benefits

Competitive compensation plan

Generous group benefits package

Opportunities for career growth

Pension plan with RRSP matching

Health and wellness spending account

Reimbursement of professional license fees

Access to proprietary technology

Educational assistance program

Qualifications

• Quick learner, tech-savvy and comfortable using digital tools.
• Driven by customer satisfaction with a natural ability to build rapport.
• Organized, reliable, with excellent verbal and written communication skills.

Responsibilities

• Welcome clients in person, by phone, and by email.
• Assist with data entry, document handling, and office coordination.
• Support brokers with administrative tasks related to insurance policies.

Skills

Customer service

Communication skills

Organizational skills

Team player

Attention to detail

Job description

Are you passionate about delivering exceptional customer service? Do you love working with technology and thrive in a fast-paced environment? We’re looking for areceptionist/front desk conciergeto be the face of our Elliot Lake location!

InsuranceHero.ca was born a digital insurance brokerage with a mission to bring a fresh approach to personal and commercial insurance. Our secret ingredients? A blend of industry wisdom, innovation, and a dedication to making insurance accessible and hassle-free.

About the Role:

As the first point of contact for our clients, you’ll play a key role in ensuring every interaction with InsuranceHero.ca is a great one. From greeting visitors and answering calls, to supporting our brokers and handling various administrative tasks, you’ll help us keep things running smoothly—and make a difference in the lives of our customers.

What You’ll Do:

Welcome clients in person, by phone, and by email in a professional and friendly manner
Join forces with our sales and service teams to provide unparalleled customer service
Direct calls and inquiries to the appropriate team members
Assist with data entry, document handling, and office coordination
Support brokers with administrative tasks related to insurance policies
Maintain a clean, organized, and welcoming front office environment
Help manage digital tools and platforms to improve efficiency and client experience

What We’re Looking For:

Aquick learnerwho istech-savvyand comfortable using digital tools
Driven by customer satisfactionwith a natural ability to build rapport
Organized, reliable, and able to handle multiple tasks with ease
Excellent verbal and written communication skills
An unwavering commitment to accuracy and a keen attention to detail
A strong team player who thrives in the fast-paced world of Heroes
Adaptability to a “paperless” work environment
Team playerwho is eager to contribute and grow
A strong interest in the insurance industry—those interested in pursuing their RIBO licenseto become a licensed broker in the future are highly encouraged to apply!
Perks and Benefits Fit for Heroes:

Competitive compensation plan
A generous group benefits package
Opportunities for career growth and professional development
A pension plan with RRSP matching
A health and wellness spending account
Reimbursement of professional license fees and membership dues
Access to our proprietary technology for a smoother workflow
An educational assistance program
A supportive and innovative team environment
Ready to Launch Your Career with Us?

Submit your resume and a brief cover letter telling us why you’d be a great fit. We can’t wait to meet our next Hero! Your adventure in the world of insurance awaits—take the leap into the future with us!

Apply now and become an Insurance Hero!