Receptionist, Family & Community Development Centre – 18-mo. Term position

Cfswestern; Brandon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community-focused organization in Brandon, Manitoba is hiring a full-time Receptionist for the Family & Community Development Centre. This position serves as the first point of contact for visitors, handling calls and clerical duties. Ideal candidates will have excellent organizational skills, a diploma in a business program, and strong computer proficiency. Wage ranges from $21.35 to $24.95 per hour with eligibility for benefits upon successful probation.

Benefits

Comprehensive benefits after probation

Pension plans after probation

Qualifications

• Minimum 60 wpm typing speed.
• Strong computer proficiency and ability to learn new systems quickly.
• Direct experience handling escalated situations is appreciated.

Responsibilities

• Serve as a welcoming first point of contact for visitors.
• Manage telephone calls via switchboard.
• Perform clerical duties such as typing, photocopying, and filing.

Skills

Excellent computer skills

Strong multitasking abilities

Excellent written and verbal communication skills

Attention to detail

Ability to work independently

Education

Graduation from a recognized business program

Tools

Microsoft Office suite

CFSIS

Intake Module software

Job description

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Position:Receptionist, Family & Community Development Centre (Full-time term position)
Posting Close Date & Time: Monday, August 11, 2025 at 9:00 a.m.
Competition Number: 16/25

Child and Family Services of Western Manitoba is accepting applications for a full-time term Receptionist position; this term position will commence in mid-September 2025 and conclude by April 9, 2027. As this position is to cover a maternity leave of absence, it may expire sooner than April 2027, subject to a minimum two-week notice period.As a Receptionist, you will serve as a professional and welcoming first point of contact for visitors at the Family and Community Development Centre. Your responsibilities will include promptly notifying staff of visitor arrivals, managing telephone calls via switchboard, and performing clerical duties such as typing, photocopying, scanning, faxing, filing, and coordinating bookings for vehicles and meeting rooms. The successful candidate must demonstrate strong multitasking and prioritization skills in a fast-paced environment, have the ability to take initiative without being prompted or directed, and possess strong computer proficiency with the ability to learn the Child and Family Services Information System (CFSIS) and Intake Module (IM) software in a timely manner. Direct experience in tactfully dealing with escalated individuals is considered an asset.Hours of work are Monday to Friday, 8:30 a.m. to 4:30 p.m., with a one-hour unpaid lunch break from 12:00 p.m. to 1:00 p.m., totaling 35 hours per week. Wage is based on the CT2 salary scale, currently ranging from $21.35 to $24.95 per hour. This position is subject to a six-month probationary period; upon successful completion of the probationary period, the successful candidate will be eligible to enroll in the Agency’s comprehensive benefits and pension plans.

Qualifications:

• Graduation from a recognized business program with applicable work experience – completed two-year administrative/ clerical-related program preferred;
• Excellent computer skills, including proficiency in the Microsoft Office suite, Child & Family Services Information System (CFSIS), and the Intake Module software;
• Minimum 60 wpm typing speed;
• Excellent written and verbal communication skills;
• Excellent attention to detail and organizational skills;
• Demonstrated ability to take initiative and work independently with minimal supervision;
• Ability to respect and promote confidentiality;
• Please refer to section below for additional requirements.

Additional Information:

• Successful completion of a Child Abuse Registry Check, Criminal Records Check (including vulnerable sector), Prior Contact Check, and a Driver’s Abstract Check is required. The successful candidate will be responsible for any services charges incurred for the Criminal Record Check; the Agency will pay for the other three security checks.
• Please include three references with your application. Two must be employment-related, one being your current or most recent supervisor. The third can be a personal or character reference. The Agency will not contact your references in advance of an interview.
• All applicants must be legally entitled to work in Canada, and if successful, maintain eligibility throughout the employment period.
• We thank all applicants that apply but only those candidates selected for an interview will be contacted.

Please express your interest in this position, please send your up-to-date Cover Letter, Resume and three References to: Human Resources (online application submission button below) or by emailing Human Resources at [e-mail] prior to the posting close date and time.

Note: There are two Receptionist positions posted at the current time, with the same posting close date and time. Both positions work 8:30 a.m. to 4:30 p.m., Monday to Friday, and require individuals with strong communication, organizational, and computer skills. While the roles share some similarities, they do have differing responsibilities, work environments and timeframes (ex. 18 month term vs permanent position). Please ensure youclearly indicate the competition number or position location on your application(s). If you apply for both positions, please note that two separate Interview Panels will be shortlisting the competition files, so participating in two separate interviews may be required.