Receptionist / Client Intake – Vancouver

YLaw Group; Vancouver; On-site; CAD 48,000; Full time

Job summary

YLaw, un cabinet d'avocats en pleine expansion à Vancouver, recherche un réceptionniste professionnel. Vous serez le point de contact principal pour les clients, garantissant une expérience accueillante et efficace. Avec des responsabilités variées, ce poste offre l'occasion de faire partie d'une équipe dynamique axée sur l'excellence et le service client.

Benefits

Santé et soins dentaires

Trois semaines de vacances payées

Programme de bien-être

Participation à des événements d'entreprise

Qualifications

• Expérience en réception, service client ou rôle administratif.
• Connaissance des systèmes téléphoniques multi-lignes (au moins 1 an).
• Expérience dans un environnement légal est un atout.

Responsibilities

• Accueillir et diriger les clients et visiteurs.
• Répondre aux appels entrants et gérer les demandes.
• Organiser les fichiers clients et gérer la correspondance.

Skills

Communication verbale

Organisation

Attitude orientée vers l'équipe

Gestion du temps

Tools

Microsoft Office

Job description

YLaw is hiring! Please see our post on Indeed here for more details and to apply.Join One of the Fastest Growing Law Firms in the Lower MainlandYLaw is a leading and rapidly growing law firm specializing in family, employment, estate, strata, and immigration law. We are currently seeking a professional, client-focused Receptionist / Client Relationsteam member for our Vancouver office.As the first point of contact for clients and visitors, you will play a key role in delivering a welcoming and seamless experience. This position also supports the daily operations of the office and contributes to our high standards of client service. You’ll join a collaborative, high-performing team that values professionalism, innovation, and care.This position will be in our Yaletown office full-time (Monday thru Friday from 8:30am to 5:30pm).Key Responsibilities:

• Greet and direct clients and visitors in a professional, and confidential manner
• Answer and route incoming calls and inquiries
• Schedule client appointments and meetings
• Maintain andupdate client files, both physical and digital
• Scan, and organize documents and correspondence
• Handle incoming and outgoing mail
• Operate office equipment and manage office supply inventory
• Ensure reception area remains organized
• Maintainknowledge of YLaw’s services and confidentiality and adhere to office protocols

Qualifications:

• Experience in a reception, client service, or administrativerole
• Proficiency with Microsoft Office(Word, Excel, Outlook, Teams)
• Strong verbal and written communication skills
• Highlyorganized and detail-oriented
• Ability to manage multiple tasks in a fast-paced environment
• Positive, team-oriented attitude
• Experience in a legal or professional services environment is an asset

Compensation, Benefits and Perks:

• Salary: $48,000
• Annual Bonus Plan
• RRSP Employer-Matching Plan
• Health and Dental benefits
• Paid Vacation (three weeks)
• Ten paid wellness days to be used for physical and mental/emotional health
• $100/month Wellness Fund to spend on additional health and wellness costs such as registered therapists, fitness classes and equipment
• $1500 annual vacation benefit to be used for your holidays
• Opportunities for continued learning, professional development, and participation in firm-wide initiatives.

If you are a dedicated, service-minded professional seeking to contribute to a dynamic and supportive environment, we encourage you to apply. Join a team that values excellence, integrity, and client care.Job Types: Full-time, PermanentPay: $48,000.00 per yearAdditional pay:

• Bonus pay

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• RRSP match
• Vision care
• Wellness program

Schedule:

• Day shift
• No weekends

Ability to commute/relocate:

• Vancouver, BC V6B 5L1: reliably commute or plan to relocate before starting work (required)

Experience:

• Multi-line phone systems: 1 year (required)
• Customer service: 1 year (required)
• Microsoft Outlook: 2 years (required)

Work Location: In personExpected start date: 2025-07-14