Receptionist (Casual On Call)

Vancouver Aboriginal Friendship Centre; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

An established community-led organization is seeking a highly organized and self-motivated individual to join their team. This role involves being the first point of contact for the Vancouver Aboriginal Friendship Centre, providing essential administrative support, and engaging with community members. The ideal candidate will have a strong connection to the Indigenous community, excellent communication skills, and the ability to handle various administrative tasks effectively. This is a unique opportunity to contribute to meaningful change within the Urban Aboriginal community while working in a supportive and dynamic environment.

Qualifications

• Minimum one year of administrative work experience required.
• Completion of Grade 12 plus relevant supplementary courses.

Responsibilities

• Greet the public as the first point of contact for VAFCS.
• Provide administrative support to the Executive Director.

Skills

Administrative work experience

Communication skills

Conflict resolution skills

Organizational skills

Interpersonal skills

Self-motivated

Education

Grade 12

Supplementary courses in administration or business

Tools

Microsoft 365

Job description

The Vancouver Aboriginal Friendship Centre Society (VAFCS) is a non-profit charitable organization serving the Urban Aboriginal community with a mandate to provide programs and services that will contribute to the cultural, educational, social, economic, and recreational development of Urban Aboriginal people. The Society manages twenty-three programs and services through three locations in Vancouver. The Friendship Centre at 1607 East Hastings is a community-led organization creating meaningful change for the Urban Aboriginal Population that we serve. VAFCS is currently seeking an individual connected with Indigenous community, highly organized, and self-motivated to work with us!

The ideal candidate has Aboriginal life experience or has worked in the Metro Vancouver Aboriginal community with firsthand knowledge of the common life experience of Aboriginal Peoples. Qualified Aboriginal candidates are preferred in accordance with Section 41 of the BC Humans Rights Code.

PRIMARY RESPONSIBILITIES:

• Greet the public as the first point of contact for VAFCS building through telephone, email, and in person.
• Ability to demonstrate resilience, flexibility, a non-judgmental approach, maintain confidentiality, and uphold a professional attitude.
• Maintain and follow front desk operation manual and organizational protocols.
• Demonstrate office and clerical skills: proficient in Microsoft 365.
• Record/log/distribute incoming/outgoing phone calls, mail, faxes, and e-mail.
• Provide administrative support to the Executive Director, including tracking meeting schedules, photocopying, faxing, and coordinating monthly duties and BOD meeting packages.
• Assist with financial management such as logging and mailing outgoing cheques.
• Maintain office supplies and equipment for the centre staff's use.
• Provide support to community members through services such as food tickets, fax/printer, and other requests.
• Other duties as requested.

QUALIFICATIONS:

• Minimum one year of administrative work experience.
• Completion of Grade 12 plus supplementary courses related to administration or business.
• Strong communication (oral and written) and conflict resolution skills.
• Demonstrated organizational and time management skills.
• Effective interpersonal skills.
• Self-motivated: able to work independently while supporting a team environment.
• Knowledge of DTES Urban Aboriginal Organizations and programs.
• Knowledge of services Vancouver Aboriginal Friendship Centre Society offers to the community and its members.

WORKING CONDITIONS:

• Schedule: On Call Monday to Friday 9am-5pm.
• Requires Criminal Records Check.

Only candidates who are shortlisted will be contacted for an interview. Thank you to everyone who applies.