Receptionist – Casual

Seven Generations Education Institute; Fort Frances; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading educational institute seeks a Receptionist to manage front-line duties in Fort Frances. Responsibilities include responding to inquiries, organizing office activities, and ensuring professional interactions. Successful candidates will demonstrate strong organizational skills and customer service orientation, providing essential support to staff and clients.

Qualifications

• Two years experience as a Receptionist or equivalent education.
• Strong knowledge of office procedures is essential.
• Ability to communicate effectively in writing and verbally.

Responsibilities

• Present a positive and professional image to all visitors and clients.
• Respond to inquiries via phone, email, and in-person.
• Maintain confidentiality and handle inquiries with ease.

Skills

Customer service orientation

Interpersonal skills

Organizational skills

Telephone skills

Written communication

Education

Two (2) years Receptionist experience or equivalent

Tools

Microsoft Office

Job description

Administrative and Office Administration

Qualifications and skills requirements
1. Two (2) years Receptionist experience or the equivalent of education and experience.
2. Strong knowledge of general office procedures.
3. Ability to write simple correspondence, including memos, letters, etc.
4. Ability to apply understanding and carry out instructions in written, verbal, or diagram form.
5. Knowledge of office supplies, equipment, services, ordering, as well as inventory control of these items.
6. Strong knowledge of Microsoft Office products, including Word, Excel, and PowerPoint.
7. Superior telephone and strong interpersonal skills.
8. Strong written and verbal skills to communicate with all levels of the organization.
9. Strong customer service orientation.
10.Must have excellent organizational and time management skills.
11.Neat and tidy in both personal appearance and desk/office organization.

Job duties/responsibilities
1. As a front-line worker, present a positive and professional image of the organization to all visitors, suppliers, inquiries, and other interactions.
2. Responds to telephone, email, and in-person inquiries from clients, business partners, and other parties.
3. Refer all inquiries to the appropriate individuals, or departments within the campuses.
4. Take and record telephone, email, or written messages for staff members.
5. Type and distribute all forms, letters, and memos, as necessary.
6. Have knowledge of all areas of the office to ensure inquires from staff, students and the public are handled accordingly and with ease.
7. Provide information to staff and/or clients about special activities.
8. Maintain an up-to-date staff schedule(s).
9. Ensure the appropriate evacuation procedures are carried out in the event of an emergency.
10.Observe and report any security issues to supervisor.
11.Maintain a level of confidentiality, and refrain from making public statements.
12.Light housekeeping duties by ensuring the work areas are free from books, parcels, supplies and clutter.
13.Make recommendations to improve efficiency.
14.Maintain the receptionist area in a tidy and presentable manner.
15.Accept and monitor inbound/outbound shipments as necessary.
16.Any other duties as requested.

Attn: Personnel Committee
Seven Generations Education Institute
1452 Idylwild Drive, PO Box 297
Fort Frances, ON, P9A 3M6