Receptionist, Cardiac Diagnostics

Sinai Health System; Toronto; On-site; Full time

Job summary

An established industry player in healthcare is seeking a skilled Receptionist to join their dynamic team. This role involves supporting the Cardiac Diagnostics department by greeting patients, managing information, and ensuring a smooth patient flow. Ideal candidates will possess strong communication skills and a background in healthcare reception. Join a diverse and inclusive environment that values your contributions and offers opportunities for growth. If you're ready to take the next step in your clerical career, this is the perfect opportunity for you!

Qualifications

• 1-2 years recent receptionist experience required.
• Experience in healthcare reception preferred.

Responsibilities

• Greet and assist patients in the Ambulatory Laboratory.
• Verify patient information and enter laboratory tests accurately.
• Maintain confidentiality and assist in training new staff.

Skills

Verbal Communication

Written Communication

Keyboarding Skills

Customer Service

Organizational Skills

Problem-Solving

Education

High School Diploma

Tools

Laboratory Information System (LIS)

Electronic Medical Record System

Windows

Job description

Share this job as a link in your status update to LinkedIn.

Job Details

Job Type: Regular Full Time

Organizational Department: Sinai Health > Mount Sinai Hospital > Cardiology

Employee Group: CUPE

Location: Mount Sinai Hospital Campus - Toronto, ON M5G 1X5 CA (Primary)

Travel Requirement: None specified

Hours (subject to change): 37.5 hours per week. Must be available for all shifts Monday to Friday (days, evenings).

Salary Scale: 2024 CUPE CU04: 25.188 - 27.508

Job Description

Sinai Health is seeking an experienced Receptionist to support the Cardiac Diagnostics department at Mount Sinai Campus.

In this role, you will:

• Greet and assist patients visiting the Ambulatory Laboratory professionally.
• Obtain and verify patient information, entering laboratory tests accurately in the Laboratory Information System (LIS).
• Validate presented health cards and ensure they match the test requisition.
• Enter patient details into the Electronic Medical Record system for new patients.
• Input test requests into the LIS.
• Prepare and print bills for uninsured or self-pay patients prior to testing.
• Respond to telephone and in-person inquiries.
• Contact physician offices to clarify missing information or schedule tests.
• Copy or print test requisitions as needed.
• Maintain patient information confidentiality and security.
• Assist in training new staff and students.
• Perform duties assigned by management, including covering for absences and workload adjustments.
• Provide feedback to improve patient flow and test ordering processes.
• Perform filing and other duties as assigned.

Job Requirements

Mandatory:

• High school diploma or equivalent.
• 1-2 years recent receptionist experience.

Preferred:

• Over 1 year of experience in a healthcare setting.
• Experience in reception, registration, or secretarial roles in healthcare environments.

Skills and Knowledge

• Excellent verbal and written communication skills.
• Minimum 40 wpm keyboarding skills.
• Proficiency in Windows and mouse use.
• Strong interpersonal and customer service skills.
• Organizational and time management abilities.
• Ability to work under pressure and meet deadlines.
• Tact, discretion, good judgment, and problem-solving skills.
• Ability to work independently and in a team.
• Satisfactory performance and attendance record.

If you are interested and ready to advance your clerical career in healthcare, apply now and tell us why you'd be a great addition to our team.

Additional Information

Open Date: 4/15/2025

Posting Deadline: 6/30/2025 by 4:00 pm

Employment is conditional upon credential verification, health review, and proof of immunity and vaccination. Accommodation requests for medical reasons should be directed to our Occupational Health department.

Sinai Health includes Mount Sinai Hospital, Hennick Bridgepoint Hospital, Lunenfeld-Tanenbaum Research Institute, and Circle of Care, delivering comprehensive care and leading biomedical research. We are an affiliate of the University of Toronto.

We are committed to diversity and inclusion. Applicants from all backgrounds are encouraged to apply. For accommodations, contact 416-586-4800 ext. 7050 or email [e-mail].